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Dell PP06XA, TM373 owner manual 148

Models: TM373 PP06XA

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Troubleshooting

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Dell PP06XA, TM373 owner manual 148

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m April TM373 Contents Setting Display Resolution and Refresh Rate Microsoft Windows Logo Key FunctionsMicrosoft Windows Battery Meter Accessing Power Options PropertiesInstalling an ExpressCard Removing an ExpressCard or Blank Connecting a Network or Broadband Modem Cable Mobile Broadband or Wireless Wide Area NetworkDell Wi-Fi Catcher Network Locator Computer, Keyboard, and DisplayDell Technical Update Service Mail and Internet ProblemsExternal Keyboard problems Lockups and Software Problems128 129130 136Technical Support and Customer Service Automated Order-Status ServiceTurning Off Your Computer Before Working Inside Your ComputerReturning Items for Warranty Repair or Credit Viewing the System Setup Screens 180Changing the Boot Sequence 180 179Contents Finding Information What Are You Looking For? Find It HereDrivers for my computer My device documentationWhat Are You Looking For? Find It Here Warranty information Diagram may varyOther Dell customers Upgrades Upgrade information for Measure,the newly designed MicrosoftWindows license label incorporates a Missing portion or hole to discourageHow to use Windows XP or How to work with programs and filesHow to personalize my desktop ProblemHow to change the LED colors for Other items controlled byDell QuickSet Zones, play various LED effects likeFinding Information Front View About Your ComputerAbout Your Computer Touch pad Left speaker Camera indicatorDisplay latch V I C E S T a T U S L I G H T S About Your Computer Dell MediaDirect button About Your Computer Y B O a R D S T a T U S L I G H T S Left Side View DVI-I connector Dual link Video connector USB connectorOptical drive Secure Digital SD SdioRight Side View Express card slotSecurity cable slot Off About Your ComputerAir vents AC adapter connector Off No signal foundBack View AC a D a P T E R C O N N E C T O R Connect USB devices, such as a mouse, keyboard, or printer Bottom View BatteryHard drive Air vents About Your Computer Setting Up Your Computer Connecting to the InternetSetting Up Your Internet Connection Setting Up Your ComputerTransferring Information to a New Computer Connecting a USB Printer Setting Up a PrinterPrinter Cable USB connector on computer USB printer cableSurge Protectors Power Protection DevicesLine Conditioners Uninterruptible Power Supplies Using the Display Adjusting BrightnessUsing a Projector Using the DisplayMaking Images and Text Look Bigger or Sharper Microsoft Windows XPSetting Display Resolution and Refresh Rate Windows VistaMicrosoft Windows XP Using the Keyboard Numeric KeypadKeyboard Illumination Key CombinationsBattery Power ManagementPower Options Properties window Microsoft Windows Logo Key FunctionsTouch Pad Touch padUsing the Keyboard Battery Performance Using a BatteryYour computer Dell QuickSet Battery Meter Checking the Battery ChargeMicrosoft Windows Battery Meter Low-Battery Warning Check the Battery ChargeCheck the Battery Health Charge GaugePower Management Modes Conserving Battery PowerStandby and Sleep Mode Press the power button Close the display Press FnEsc Hibernate ModeClose the display Press FnEsc Configuring Power Management Settings Charging the BatteryAccessing Power Options Properties Windows XPRemoving the Battery Storing a BatteryUsing a Battery Using the Camera Accessing the Camera’s Help FileCamera Camera indicator Using the CameraManually Adjusting the Camera Settings Creating a Picture or a VideoUsing GamePanel Using GamePanelGamePanel GamePanel toggle button GamePanel Applications Clock with integrated counter for unread mailUsing Multimedia Using MultimediaPlaying Media DVD player includes the following basic buttons Using Multimedia Volume Up Stop Skip Back Reverse Arrow Left Mute Volume DownCopying CD, DVD, and Blu-ray Disc BD Media How to Copy a CD, DVD or BD Using Blank CD, DVD, and BD MediaHelpful Tips Media Type Read Write RewritableAdjusting the Volume Adjusting the Picture Using Dell MediaDirect If the computer is turned on or in standby or sleep modeIf the computer is turned off or in hibernate mode Dell MediaDirect button Using MultimediaConnecting Your Computer to a TV or Audio Device Connector Video TV-out connectorConnector Using Multimedia Audio connector Video and Standard AudioStandard S-video cable Video and S/PDIF Digital Audio Video cableVideo cable Standard audio cable Using Multimedia Audio input connectorComposite Video and Standard Audio Composite video adapter Composite Video and S/PDIF Digital Audio Composite video adapter Pdif digital audio cable Component Video and Standard Audio Component video adapter Component Video and S/PDIF Digital Audio Component video-output connectors DVI to Hdmi and Standard Audio Enabling the Display Settings for a TV Windows Vista Using Cards Using CardsExpressCards ExpressCard/34Installing an ExpressCard ExpressCard BlanksRemoving an ExpressCard or Blank Memory Card Reader Secure Digital SDInstalling a Memory Card Memory Card BlanksRemoving a Memory Card or Blank Connecting a Network or Broadband Modem Cable Setting Up and Using NetworksSetting Up and Using Networks Setting Up a Network Windows XPChecking Your Wireless Network Card Wireless Local Area NetworkWhat You Need to Establish a Wlan Connection Start Button and Connect To Option Setting Up and Using Networks Connecting to a Wlan Determining the Wireless Network Device Manager Completing the Connection to the WlanMobile Broadband or Wireless Wide Area Network Checking Your Dell Mobile Broadband Card Your order confirmation Microsoft Windows Help and SupportEnabling/Disabling the Dell Mobile Broadband Card Connecting to a Mobile Broadband Network100 Dell Wi-Fi Catcher Network Locator 101102 Securing Your Computer Security Cable Lock103 Securing Your ComputerPasswords 104Cleaning Your Computer Cleaning Your ComputerComputer, Keyboard, and Display 105CDs, DVDs and BDs 106Troubleshooting Dell Technical Update ServiceDell Diagnostics When to Use the Dell DiagnosticsPress and hold the Fn key while powering the computer on Starting the Dell Diagnostics From Your Hard DriveDuring the assessment, answer any questions that appear 109 Dell Diagnostics Main Menu 110Option Function OptionFunction111 Dell Support UtilityTab Function Click the Dell Support icon in the notification area Drive Problems112 Problems writing to a CD-RW, DVD+/-RW, or BD-RE drive Optical drive problems113 Hard drive problems Mail and Internet Problems114 Error Messages 115116 117 118 119 ExpressCard Problems 120Keyboard Problems Ieee 1394 Device Problems121 External Keyboard problems 122Lockups and Software Problems Unexpected charactersComputer does not start Computer stops respondingSolid blue screen appears Dell MediaDirect problems124 Other software problems 125Memory Problems Network ProblemsRun the Dell Diagnostics see Dell Diagnostics on 126Mobile Broadband Wireless Wide Area Network Wwan 127Power Problems 128Printer Problems 129Scanner Problems Sound and Speaker Problems No sound from integrated speakersNo sound from external speakers 131No sound from headphones Touch Pad or Mouse Problems132 If the display is blank Video and Display Problems133 If the display is difficult to read 134What Is a Driver? DriversIf only part of the display is readable 135Using Windows Device Driver Rollback Reinstalling Drivers and UtilitiesIdentifying Drivers Using the Drivers and Utilities Media 137Troubleshooting 139 Restoring Your Operating System 140Starting System Restore Using Microsoft Windows System Restore141 Undoing the Last System Restore Dell PC Restore Using Dell PC Restore and Dell Factory Image Restore143 Troubleshooting 145 Using the Operating System Media Before You Begin147 148 Adding and Replacing Parts Adding and Replacing PartsBefore You Begin Recommended ToolsBefore Working Inside Your Computer Turning Off Your Computer150 151 Hard Drive Removing the Hard Drive Cage152 Captive screws153 Replacing a Hard Drive in the Hard Drive Cage ScrewsReplacing the Hard Drive Cage Memory155 Remove the module from the connector 156 157 Memory module Securing clipMemory module Securing clip Subscriber Identity Module 159Internal Card With Bluetooth Wireless Technology Bluetooth compartmentOptical Drive Slide the drive out of the bay161 Notch162 Traveling With Your Computer Identifying Your ComputerPacking the Computer 163Traveling by Air Travel Tips164 Getting Help Obtaining Assistance165 Getting HelpDellConnect Online Services Technical Support and Customer Service166 Problems With Your Order AutoTech ServiceAutomated Order-Status Service Product InformationBefore You Call Returning Items for Warranty Repair or Credit168 169 Contacting Dell 171 SpecificationsMB Intel 45 nm Core 2 Duo processor Supports DDR-II up to 667 MHz 172MultiMediaCard MMC Four 4-pin USB 2.0-compliant connectors 173Board TV supportBluetooth speaker adapter 174Transducers Codec175 176 177 178 Appendix Overview179 AppendixViewing the System Setup Screens System Setup ScreensChanging the Boot Sequence Commonly Used OptionsDiskette Drive Modular bay HDD Internal HDD Optical Drive Performing a One-Time Boot181 FCC Notice U.S. Only FCC Class BMacrovision Product Notice 183184 Glossary 185186 187 188 189 190 191 192 193 194 195 196 197 198 199 200 201 IndexIndex 202 203 See also wireless switch 204SIM. See Subscriber Identity Module 205206 See also Mobile Broadband 207208