Windows XP

1Click Start→Control Panel→Add or Remove Programs→Programs and Features.

2Select the program you want to remove.

3Click Uninstall.

4See the program documentation for installation instructions.

Windows Vista

1Click Start →Control Panel→Programs→Programs and Features.

2Select the program you want to remove.

3Click Uninstall.

See the program documentation for installation instructions.

S E C T O R N O T F O U N D The operating system cannot locate a sector on the hard drive. You may have a defective sector or corrupted FAT on the hard drive. Run the Windows error-checking utility to check the file structure on the hard drive. See Windows Help and Support for instructions (click Start Help and Support). If a large number of sectors are defective, back up the data (if possible), and then reformat the hard drive.

S E E K E R R O R The operating system cannot find a specific track on the hard drive.

S H U T D O W N F A I L U R E A chip on the system board may be malfunctioning. Run the System Set tests in the Dell Diagnostics (see "Dell Diagnostics" on page 107).

TI M E - O F - D A Y C L O C K L O S T P O W E R System configuration settings are corrupted. Connect your computer to an electrical outlet to charge the battery. If the problem persists, try to restore the data by entering the system setup program, then immediately exit the program (see "System Setup Screens" on page 180). If the message reappears, contact Dell (see "Contacting Dell" on page 170).

TI M E - O F - D A Y C L O C K S T O P P E D The reserve battery that supports the system configuration settings may require recharging. Connect your computer to an electrical outlet to charge the battery. If the problem persists, contact Dell (see "Contacting Dell" on page 170).

Troubleshooting

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