What Are You Looking For?

Find It Here

 

 

• Solutions — Troubleshooting hints and tips, articles

Dell Support Website — support.dell.com

from technicians, and online courses, frequently asked

NOTE: Select your region to view the appropriate support

questions

site.

• Community — Online discussion with other Dell

NOTE: Corporate, government, and education customers

customers

can also use the customized Dell Premier Support website at

Upgrades — Upgrade information for components, such premier.support.dell.com. as memory, the hard drive, and the operating system

Customer Care — Contact information, service call and order status, warranty, and repair information

Service and support — Service call status and support history, service contract, online discussions with technical support

Reference — Computer documentation, details on my computer configuration, product specifications, and white papers

Downloads — Certified drivers, patches, and software updates

Notebook System Software (NSS)— If you reinstall the

operating system for your computer, you should also

To download Notebook System Software:

 

 

reinstall the NSS utility. NSS provides critical updates

1

Go to support.dell.com and click Downloads.

for your operating system and support for Dell™

2

Enter your Service Tag or product model.

3.5-inch USB floppy drives, Intel® Pentium® M

3

In the Download Category drop-down menu, click All.

processors, optical drives, and USB devices. NSS is

4

Select the operating system and operating system

necessary for correct operation of your Dell computer.

 

language for your computer, and click Submit.

The software automatically detects your computer and

 

5

Under Select a Device, scroll to System and

operating system and installs the updates appropriate

 

Configuration Utilities, and click Dell Notebook System

for your configuration.

 

 

Software.

 

 

 

 

• Software upgrades and troubleshooting hints —

Dell Support Utility

Frequently asked questions, hot topics, and general

The Dell Support Utility is an automated upgrade and

health of your computing environment

notification system installed on your computer. This

 

 

support provides real-time health scans of your computing

 

environment, software updates, and relevant self-support

 

information. Access the Dell Support Utility from the

 

icon in the taskbar. For more information, see "Dell Support

 

Utility" on page 84.

 

 

• How to use Windows XP

Windows Help and Support Center

• How to work with programs and files

1

Click the Start button and click Help and Support.

• How to personalize my desktop

2

Type a word or phrase that describes your problem and

 

 

click the arrow icon.

 

3

Click the topic that describes your problem.

 

4

Follow the instructions on the screen.

Finding Information

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Dell PP19L manual What Are You Looking For? Find It Here, To download Notebook System Software, For your configuration