Dell PP19L manual Accessing the Dell Support Utility

Tab	Function
Configuration	Displays your hardware configuration for the selected
	device.
	The Dell Diagnostics obtains configuration information
	for all devices from the system setup program, memory,
	and various internal tests, and it displays the information
	in the device list in the left pane of the screen. The
	device list may not display the names of all the
	components installed on your computer or all devices
	attached to your computer.
Parameters	Allows you to customize the test by changing the test
	settings.

4When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities CD, remove the CD.

5When the tests are completed, close the test screen to return to the Main Menu screen. To exit the Dell Diagnostics and restart the computer, close the Main Menu screen.

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the Dell Support icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment.

Accessing the Dell Support Utility

Access the Dell Support Utility from the Dell Support icon on the taskbar or from the Start menu.

If the Dell Support icon does not appear in your taskbar:

1Click the Start button and point to All Programs.

2Click Dell Support and point to Dell Support Settings.

3Ensure that the Show icon on the taskbar option is checked.

NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software.

The Dell Support Utility is customized for your computing environment.

The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the icon.

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Troubleshooting