Dell PP19L manual Printer Problems, Scanner Problems

C H E C K T H E AC A D A P T E R — Check the AC adapter cable connections. If the AC adapter has a light, ensure that the light is on.

C O N N E C T T H E C O M P U T E R D I R E C T L Y T O A N E L E C T R I C A L O U T L E T — Bypass power protection devices, power

strips, and the extension cable to verify that the computer turns on.

E L I M I N A T E P O S S I B L E I N T E R F E R E N C E — Turn off nearby fans, fluorescent lights, halogen lamps, or other appliances.

A D J U S T T H E P O W E R P R O P E R T I E S — See "Power Management Modes" on page 39.

R E S E A T T H E M E M O R Y M O D U L E S — If the computer power light turns on but the display remains blank, reinstall the memory modules (see "Optical Drives" on page 114).

Printer Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.

E N S U R E T H A T T H E P R I N T E R I S T U R N E D O N

C H E C K T H E P R I N T E R C A B L E C O N N E C T I O N S —

•See the printer documentation for cable connection information.

•Ensure that the printer cables are securely connected to the printer and the computer.

TE S T T H E E L E C T R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another device, such as a lamp.

VE R I F Y T H A T T H E P R I N T E R I S R E C O G N I Z E D B Y W I N D O W S —

1Click the Start button, click Control Panel, and then click Printers and Other Hardware.

2Click View installed printers or fax printers.

If the printer is listed, right-click the printer icon.

3Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following port(s): setting is USB.

R E I N S T A L L T H E P R I N T E R D R I V E R — See the printer documentation for instructions

Scanner Problems

CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product Information Guide.

NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.

C H E C K T H E P R I N T E R D O C U M E N T A T I O N — See the printer documentation for setup and troubleshooting information.

Troubleshooting

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