Dell PP19L manual Repairing Dell MediaDirect, Reinstalling Dell MediaDirect

Repairing Dell MediaDirect

NOTE: See "Repair Utility CD" to verify that you need to repair Dell MediaDirect rather than reinstall it. If you use the Repair Utility CD when you should be reinstalling Dell MediaDirect, the process may not complete properly.

NOTE: In some cases, the repair utility is stored on the Drivers and Utilities CD rather than the Repair Utility CD, or it may be available as a download.

To repair Dell MediaDirect on your hard drive:

1Place the Repair Utility CD (or the Drivers and Utilities CD, if applicable) into the optical drive and restart your computer.

2Press the <F12> key as soon as the Dell logo screen appears to enter the boot menu.

3Press the down-arrow key to highlight the first CD listing.

4Press <Enter> to boot from the CD.

NOTE: If you are using the Drivers and Utilities CD, type <Q> after you boot from the CD.

5At the prompt, type cd \MD2 and press <Enter>.

6Type Repair and press <Enter>.

The Dell MediaDirect repair utility opens. To use the utility to repair Dell MediaDirect:

1Use the arrow keys to select OK and press <Enter>.

2When the Done message appears, remove the CD from the drive and press the power button to turn off the computer.

You can now use the Dell MediaDirect button on your computer to launch Dell MediaDirect.

Reinstalling Dell MediaDirect

NOTE: See "Reinstallation CD" to verify that you need to reinstall Dell MediaDirect rather than repair it. If you use the Reinstallation CD when you should be repairing Dell MediaDirect, the process may not complete properly.

Before you can reinstall the actual Dell MediaDirect software, you must prepare your hard drive for the reinstallation. After replacing the hard drive, follow the instructions in "Preparing the Hard Drive for the Dell MediaDirect Reinstallation" while you are installing the Windows XP operating system.

Once you have prepared your hard drive, you can reinstall your hardware drivers and software programs (see the Dell Reinstall Guides at support.dell.com). Then follow the instructions in "Reinstalling the Dell MediaDirect Software."

Preparing the Hard Drive for the Dell MediaDirect Reinstallation

While you are installing the Windows XP operating system, you must partition the hard drive so that 1308 MB of space is left unpartitioned and reserved for Dell MediaDirect.

NOTE: You can create a maximum of three partitions in addition to the unpartitioned space reserved for Dell MediaDirect.

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