Dell Vostro 1310, 1510, and 1710 Setup and Quick Reference Guide
w w w . d e l l . c o m s u p p o r t . d e l l . c o m
Models PP36S, PP36L, and PP36X
Notes, Notices, and Cautions
Macrovision Product Notice
Contents
2 Setting Up Your Computer
3 Specifications 4 Troubleshooting
6 Finding Information 7 Getting Help
Contents
Dell Vostro
About Your Computer
Front View
keyboard status lights
optical device in media bay
Vostro
forward, reverse, stop, play
fingerprint reader optional
Vostro
power/battery charging status
Back View
Dell Vostro
network connector
Vostro
ExpressCard/54 slot
USB connectors
Vostro
air vents
Battery Removal
Wireless Switch
Setting Up Your Computer
Quick Setup
3 Connect USB devices, such as a mouse or keyboard, if applicable
Connecting to the Internet
laptop computer with network
Microsoft Windows XP Operating System
Setting Up Your Internet Connection
2 Click Start→ Internet Explorer→ Connect to the Internet
Transferring Information to a New Computer
Microsoft Windows XP Operating System
3 On the Which computer is this? screen, click New Computer→ Next
3 On the Which computer is this? screen, click New Computer→ Next
3 Click Start a new transfer or Continue a transfer in progress
Microsoft Windows Vista
2 In the User Account Control dialog box, click Continue
4 On the Which computer is this? screen, click Old Computer→ Next
Specifications
integrated
54-mm ExpressCard slot supports both
10/100/1000 Ethernet LAN on system
microphone connector, stereo
headphone/speakers connector
Vostro 1310, 1510, and 1710 integrated
Volume controls
microphone-in connector, stereo
headphone/speakers connector
Specifications
WXGA anti-glare Vostro 1310 and
WUXGA TrueLife Vostro 1510 and
283.1 mm x 118.9 mm x 5.2 mm 11.146
84 U.S./Canada 85 Europe 88 Japan
105 U.S./Chinese 106 Europe/Brazil
359.4 mm x 118.9 mm x 5.2 mm
Touch Pad
6 cell and 8 cell 271 mm 10.67 inches
conditions see Power Problems on page
4 cell and 6 cell 205 mm 8.071 inches
operating conditions and can be significantly
Page
battery
Weight
battery
battery
hard drive in operating status and a
Specifications
Tools
Troubleshooting
Power Lights
Beep Codes
see your Service Manual at
If your computer beeps during start-up 1 Write down the beep code
Error Messages
Do not use these characters in filenames
Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics see Dell Diagnostics on page
M E M O R Y A L L O C A T I O N E R R O R - The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation
O P E R A T I N G S YS T E M N O T F O U N D - Reinstall the hard drive see your Service Manual at support.dell.com. If the problem persists, contact Dell see Dell Diagnostics on page
Dell Diagnostics
When to Use the Dell Diagnostics
Starting the Dell Diagnostics From Your Hard Drive
Solving Problems
Starting the Dell Diagnostics From the Drivers and Utilities Media
Power Problems
I F YOU EXPERIENCE OTHER MEMORY PROBLEMS
Memory Problems
I F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE
The computer stops responding
Lockups and Software Problems
The computer does not start up
A program stops responding
A solid blue screen appears
1 Click Start→ All Programs→ Dell Support→ Dell Support Settings
Dell Technical Update Service
Accessing the Dell Support Utility
Dell Support Utility
Clicking the Dell Support Icon
Double-Clicking the Dell Support Icon
Drivers
Reinstalling Software
Reinstalling Drivers and Utilities
Identifying Drivers
1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager
Using the Drivers and Utilities Media
Returning to a Previous Device Driver Version
Properties 3 Click the Drivers tab→ Roll Back Driver
5 At the Welcome Dell System Owner screen, click Next
Manually Reinstalling Drivers
2 Click Properties→ Device Manager
Using Microsoft Windows System Restore
Restoring Your Operating System
2 Click Undo my last restoration and click Next
Starting System Restore
Undoing the Last System Restore
3 Click Undo my last restoration and click Next
Enabling System Restore
Using Dell PC Restore and Dell Factory Image Restore
1 Click Start→ Control Panel→ Performance and Maintenance→ System
Windows XP Dell PC Restore
Windows Vista Dell Factory Image Restore
2 Select Repair Your Computer
5 Click Dell Factory Image Restore
Using the Operating System Media
Before you Begin
Reinstalling Windows
The Service Tag/Express Service Code is
Finding Information
Service Tag/Express Service Code Label
located on your computer
Support Documentation
Safety, Regulatory, Warranty, and
Service Manual
Dell Technology Guide
Getting Help
Obtaining Assistance
Online Services
Technical Support and Customer Service
DellConnect
AutoTech Service
Problems With Your Order
Automated Order-Status Service
Returning Items for Warranty Repair or Credit
Product Information
Before You Call
Express Service Code
Diagnostics Checklist Name Date Address Phone number
Service Tag bar code on the back or bottom of the computer
Error message, beep code, or diagnostic code
Contacting Dell
1 Visit support.dell.com
Getting Help
Index
Page
Wizard, 19 PC Restore, 56 reinstalling, 61 System Restore wizards
System Restore Windows XP
Device Driver Rollback, 52 Files and Settings Transfer
Files and Settings Transfer Wizard Program Compatibility wizard
Index