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Dell PP36S, PP36L, PP36X manual Dell Technical Update Service, Dell Support Utility, Start menu

Models: PP36S PP36X PP36L

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Dell™ Technical Update Service

B A C K U P Y O U R F I L E S I M M E D I A T E L Y

•Use a virus-scanning program to check the hard drive, floppy disks, CDs, or DVDs

•Save and close any open files or programs and shut down your computer through the Start menu

Dell™ Technical Update Service

The Dell Technical Update service provides proactive e-mail notification of software and hardware updates for your computer. The service is free and can be customized for content, format, and how frequently you receive notifications.

To enroll for the Dell Technical Update service, go to support.dell.com/technicalupdate.

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the Dell Support, , icon on the taskbar or from the Start button. Use this support utility for self-support information, software updates, and health scans of your computing environment.

Accessing the Dell Support Utility
Access the Dell Support Utility from the	icon on the taskbar or from the
Start menu.

If the Dell Support icon does not appear in your taskbar:

1Click Start→ All Programs→ Dell Support→ Dell Support Settings.

2Ensure that the Show icon on the taskbar option is checked.

NOTE: If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the software.

The Dell Support Utility is customized for your computing environment.

The icon in the taskbar functions differently when you click, double- click, or right-click the icon.

Troubleshooting

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Dell PP36S, PP36L, PP36X manual Dell Technical Update Service, Accessing the Dell Support Utility, Start menu

Contents

Dell Vostro 1310, 1510, and 1710 Setup and Quick Reference Guide w w w . d e l l . c o m s u p p o r t . d e l l . c o mModels PP36S, PP36L, and PP36X Macrovision Product Notice Notes, Notices, and Cautions2 Setting Up Your Computer Contents3 Specifications 4 Troubleshooting 6 Finding Information 7 Getting Help Contents Front View About Your ComputerDell Vostro keyboard status lightsforward, reverse, stop, play Vostrooptical device in media bay fingerprint reader optionalVostro power/battery charging status Back ViewDell Vostro Vostro network connectorVostro USB connectorsExpressCard/54 slot air ventsBattery Removal Wireless Switch Quick Setup Setting Up Your Computer3 Connect USB devices, such as a mouse or keyboard, if applicable laptop computer with network Connecting to the InternetMicrosoft Windows XP Operating System Setting Up Your Internet Connection2 Click Start→ Internet Explorer→ Connect to the Internet Microsoft Windows XP Operating System Transferring Information to a New Computer3 On the Which computer is this? screen, click New Computer→ Next 3 On the Which computer is this? screen, click New Computer→ Next 2 In the User Account Control dialog box, click Continue Microsoft Windows Vista3 Click Start a new transfer or Continue a transfer in progress 4 On the Which computer is this? screen, click Old Computer→ Nextintegrated Specifications54-mm ExpressCard slot supports both headphone/speakers connector microphone connector, stereo10/100/1000 Ethernet LAN on system Vostro 1310, 1510, and 1710 integratedheadphone/speakers connector microphone-in connector, stereoVolume controls SpecificationsWUXGA TrueLife Vostro 1510 and WXGA anti-glare Vostro 1310 and105 U.S./Chinese 106 Europe/Brazil 84 U.S./Canada 85 Europe 88 Japan283.1 mm x 118.9 mm x 5.2 mm 11.146 359.4 mm x 118.9 mm x 5.2 mmTouch Pad 4 cell and 6 cell 205 mm 8.071 inches conditions see Power Problems on page6 cell and 8 cell 271 mm 10.67 inches operating conditions and can be significantlyPage battery Weightbattery batteryhard drive in operating status and a Specifications Power Lights TroubleshootingTools Beep CodesIf your computer beeps during start-up 1 Write down the beep code see your Service Manual atError Messages Do not use these characters in filenames Then, shut down the computer, reinstall the hard drive, and restart the computer. If the problem persists, try another drive. Run the Hard Disk Drive tests in the Dell Diagnostics see Dell Diagnostics on page M E M O R Y A L L O C A T I O N E R R O R - The software you are attempting to run is conflicting with the operating system, another program, or a utility. Shut down the computer, wait 30 seconds, and then restart it. Try to run the program again. If the error message still appears, see the software documentation O P E R A T I N G S YS T E M N O T F O U N D - Reinstall the hard drive see your Service Manual at support.dell.com. If the problem persists, contact Dell see Dell Diagnostics on page When to Use the Dell Diagnostics Dell DiagnosticsStarting the Dell Diagnostics From Your Hard Drive Starting the Dell Diagnostics From the Drivers and Utilities Media Solving ProblemsPower Problems I F YOU EXPERIENCE OTHER MEMORY PROBLEMS Memory ProblemsI F YOU RECEIVE AN INSUFFICIENT MEMORY MESSAGE The computer does not start up Lockups and Software ProblemsThe computer stops responding A program stops respondingA solid blue screen appears Accessing the Dell Support Utility Dell Technical Update Service1 Click Start→ All Programs→ Dell Support→ Dell Support Settings Dell Support UtilityDouble-Clicking the Dell Support Icon Clicking the Dell Support IconReinstalling Drivers and Utilities Reinstalling SoftwareDrivers Identifying DriversReturning to a Previous Device Driver Version Using the Drivers and Utilities Media1 Click Start→ My Computer→ Properties→ Hardware→ Device Manager Properties 3 Click the Drivers tab→ Roll Back Driver5 At the Welcome Dell System Owner screen, click Next Manually Reinstalling Drivers2 Click Properties→ Device Manager Restoring Your Operating System Using Microsoft Windows System RestoreUndoing the Last System Restore Starting System Restore2 Click Undo my last restoration and click Next 3 Click Undo my last restoration and click NextEnabling System Restore Using Dell PC Restore and Dell Factory Image Restore1 Click Start→ Control Panel→ Performance and Maintenance→ System Windows XP Dell PC Restore 2 Select Repair Your Computer Windows Vista Dell Factory Image Restore5 Click Dell Factory Image Restore Using the Operating System MediaBefore you Begin Reinstalling Windows Service Tag/Express Service Code Label Finding InformationThe Service Tag/Express Service Code is located on your computerService Manual Safety, Regulatory, Warranty, andSupport Documentation Dell Technology GuideObtaining Assistance Getting HelpOnline Services Technical Support and Customer ServiceDellConnect AutoTech Service Problems With Your OrderAutomated Order-Status Service Product Information Returning Items for Warranty Repair or CreditBefore You Call Service Tag bar code on the back or bottom of the computer Diagnostics Checklist Name Date Address Phone numberExpress Service Code Error message, beep code, or diagnostic code1 Visit support.dell.com Contacting DellGetting Help Index Page Device Driver Rollback, 52 Files and Settings Transfer System Restore Windows XPWizard, 19 PC Restore, 56 reinstalling, 61 System Restore wizards Files and Settings Transfer Wizard Program Compatibility wizardIndex