Reinstalling Software, Identifying Drivers | Dell PP36L, PP36S

Reinstalling Software

Drivers

Identifying Drivers

If you experience a problem with any device, identify whether the driver is the source of your problem and, if necessary, update the driver.

Windows XP:

1Click Start→ Control Panel.

2Under Pick a Category, click Performance and Maintenance, and click System.

3In the System Properties window, click the Hardware tab, and click Device Manager.

Windows Vista:

1Click the Windows Vista Start button™ , and right-click Computer.

2Click Properties→ Device Manager.

NOTE: The User Account Control window may appear. If you are an administrator on the computer, click Continue; otherwise, contact your administrator to continue.

Scroll down the list to see if any device has an exclamation point (a yellow circle with a [!]) on the device icon.

If an exclamation point is next to the device name, you may need to reinstall the driver or install a new driver (see "Reinstalling Drivers and Utilities" on page 51).

Reinstalling Drivers and Utilities

NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for Dell™ computers. If you install drivers obtained from other sources, your computer might not work correctly.

Reinstalling Software

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Dell PP36L, PP36S, PP36X manual Reinstalling Software, Identifying Drivers, Reinstalling Drivers and Utilities

Contents

W . d e l l . c o m s u p p o r t . d e l l . c o m Macrovision Product Notice Contents Lockups and Software Problems Dell Technical Update Service Technical Support and Customer Service Contents About Your Computer Front ViewDell Vostro Vostro Vostro Back View Video connector Battery USB connector Battery Removal Wireless Switch Quick Setup Setting Up Your Computer Setting Up Your Computer Connecting to the Internet Setting Up Your Internet Connection Microsoft Windows XP Operating SystemClick Start→ Internet Explorer→ Connect to the Internet Transferring Information to a New Computer Microsoft Windows XP Operating SystemMicrosoft Windows Vista To prepare a new computer for the file transfer To transfer data to the new computer Microsoft Windows Vista Specifications O2MICRO OZ129 USB Lvds Wxga Japan Lithium polymer Cell 221.9 mm 8.736 inches AC Adapter Output current 65 W Page Hard drive in operating status and a Specifications Beep Codes TroubleshootingPower Lights Tools Code Description Suggested Remedy Repetitive Error Messages Troubleshooting Troubleshooting Troubleshooting Click Uninstall When to Use the Dell Diagnostics Dell Diagnostics Starting the Dell Diagnostics From Your Hard Drive Solving Problems Power Problems Memory Problems Program stops responding Lockups and Software ProblemsComputer does not start up Computer stops responding Solid blue screen appears Other software problems Start menu Dell Technical Update ServiceAccessing the Dell Support Utility Dell Support Utility Double-Clicking the Dell Support Icon Clicking the Dell Support Icon Identifying Drivers Reinstalling SoftwareReinstalling Drivers and Utilities Drivers Using the Drivers and Utilities Media Returning to a Previous Device Driver VersionProperties Click the Drivers tab→ Roll Back Driver At the Welcome Dell System Owner screen, click Next Manually Reinstalling Drivers Restoring Your Operating System Using Microsoft Windows System Restore Undoing the Last System Restore Starting System Restore Enabling System Restore Using Dell PC Restore and Dell Factory Image Restore Windows XP Dell PC Restore Select Repair Your Computer Windows Vista Dell Factory Image Restore Using the Operating System Media Click Dell Factory Image RestoreBefore you Begin Reinstalling Windows Finding Information Your call when contacting support Warranty information Obtaining Assistance Getting Help DellConnect Online Services Technical Support and Customer Service Problems With Your Order AutoTech ServiceAutomated Order-Status Service Getting Help Before You Call Page Visit support.dell.com Contacting Dell Getting Help Index Index Index Index