Dell W3707C owner manual Problem Possible Solution

Models: W3707C

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Problem

Possible Solution

 

 

 

No sound

1

Ensure mute is not turned on. Pressing the Mute button on

 

 

the remote control turns the mute function on and off.

 

2

If only certain TV channels do not have sound, then you need to

 

 

correct the Input Select menu in the TV Menu (see "Input

 

 

Select" on page 26).

 

3

Verify that the audio cables are firmly connected to both the

 

 

audio input connectors on your TV and audio output

 

 

connectors on your devices. Ensure that the cable colors match

 

 

the connectors colors.

 

4

Also, ensure that the audio cables are connected to the same

 

 

row as the video cables. See "About Your TV" on page 5 for the

 

 

location of the connectors.

 

5

Reconnect the device using the same type of connector. For

 

 

example, if you are using the composite connector on the

 

 

bottom, try connecting the device to the composite connector

 

 

on the left of the TV. See "About Your TV" on page 5 for the

 

 

location of the connectors.

 

 

After you connect the device, change the input source in the TV

 

 

Menu. See "Input Select" on page 26 for more information.

 

6

Connect the device using a different connector. For example,

 

 

if you are experiencing the problem using a composite

 

 

connector, try using the component connector.

 

 

NOTE: To connect to a different connector, you need the

 

 

appropriate cables for that connector. See your device

 

 

documentation for a list of supported connections.

 

 

After you connect the device, change the input source in the TV

 

 

Menu. See "Input Select" on page 26 for more information.

 

7

Test the device on a different TV.

 

8

If you are using PIP/POP/PBP, ensure the proper Audio Source is

 

 

selected. Press Menu button on your remote control, and select

 

 

PIP/POP/PBP.

Double image or no image with DVD

Turn off the progressive scan on the DVD player. Your Dell™ TV

 

offers built-in deinterlacer that is equal to or better quality than

 

the deinterlacer on your DVD player. For more information

 

about progressive scan on your DVD player, see the

 

documentation for your DVD player

Picture is too dim or too bright

Update the color settings in the TV Menu. Press Menu button on

 

the remote control and select Picture Settings.

The screen is not centered correctly

1

Update the size settings in the TV Menu. Press Menu button on

 

 

the remote control and select Size.

2 Reset the original factory defaults. Press Menu button on the remote control, select Setup, and then select Factory Reset.

Troubleshooting Your TV

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Dell W3707C owner manual Problem Possible Solution