Dell W4200HD, W4200ED Remote control turns the mute function on and off, Connectors colors

w w w . d e l l . c o m s u p p o r t . d e l l . c o m

Problem	Possible Solution
No sound	1 Ensure mute is not turned on. Pressing the Mute button on the
		remote control turns the mute function on and off.
	2	If only certain TV channels do not have sound, then you need to
		correct the Input Select menu in the OSD (see "Input Select" on
		page 26).
	3	Verify that the audio cables are firmly connected to both the audio
		input connectors on your TV display and audio output connectors
		on your devices. Ensure that the cable colors match the
		connectors colors.
	4	Also, ensure that the audio cables are connected to the same row
		as the video cables. See "About Your TV" on page 5 for the
		location of the connectors.
	5	Reconnect the device using the same type of connector. For
		example, if you are using the composite connector on the bottom,
		try connecting the device to the composite connector on the side
		of the TV display. See "About Your TV" on page 5 for the location
		of the connectors.
		After you connect the device, change the input source in the
		OSD. See "Input Select" on page 26 for more information.
	6	Connect the device using a different connector. For example, if
		you are experiencing the problem using a composite connector, try
		using the component connector.
	NOTE: To connect to a different connector, you need the appropriate
	cables for that connector. See your device documentation for a list of
	supported connections.
	After you connect the device, change the input source in the OSD.
	See "Input Select" on page 26 for more information.
	7	Test the device on a different TV.
	8	If you are using PIP/POP/PBP, ensure the proper Audio Source is
		selected. Press Menu on your remote control, and select
		PIP/POP/PBP.

Double image or no image with DVD Turn off the progressive scan on the DVD player. Your Dell™ TV display offers built-in deinterlacer that is equal to or better quality than the deinterlacer on your DVD player. For more information about progressive scan on your DVD player, see the documentation for your DVD player

	Pixel defects within industry specifications are inherent to an PDP
	TV and do not constitute a defective problem. For more
	information about pixels and PDP technology, go to
	support.dell.com.
Picture is too dim or too bright	Update the color settings in the OSD. Press Menu on the remote
	control and select Picture.

36

Troubleshooting Problems With Your TV