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Problem

Possible Solution

 

 

PIP/POP/PBP not working

1 Ensure the settings in the OSD are properly set. Press Menu to

 

 

enter the OSD, and select PIP/POP/PBP.

 

2

Swap the video and audio source.

No video

NOTE: If you see a self-test, it means there is a problem with your

 

video card or you are using the wrong input source.

 

1

Ensure the TV display is turned on.

 

2

Verify that all the cables are properly connected to the TV

 

 

display, including the power cable.

 

3

Check to see if there is a blue or amber light on the lower, right-

 

 

hand corner of the TV display. A blue light indicates the TV

 

 

display is on. An amber light, means the TV display is in power

 

 

save mode.

 

4

Ensure proper source is selected. See "Input Select" on page 26

 

 

for more information.

 

5

Reconnect the computer.

 

6

Connect another device that you know is working properly.

 

7

Reset the original factory defaults. Press Menu on the remote

 

 

control, select Setup, and then select Factory Reset.

 

 

 

40

Troubleshooting Problems With Your TV

Page 40
Image 40
Dell W4200HD Enter the OSD, and select PIP/POP/PBP, Swap the video and audio source, Display, including the power cable