GAudioH
Symptom | Cause/Solution | Page |
Audio is not output. | • Check the connections for all devices. | C 3, 8, |
|
| 10,11,12,13, |
|
| 14,15,16,17, |
| • Check the speaker connections and configurations. | 18, 19 |
| C 6, 63, | |
| • Check whether the audio device power is turned on. | 64,65,66,67 |
| – | |
| • Adjust the master volume. | 29, 83 |
| • Cancel the mute mode. | 29, 83 |
| • Select a suitable input source. | 28, 83 |
| • Select a suitable input mode. | 94 |
| • Disconnect the headphones. No sound is output from the speakers | 128 |
| or the PRE OUT connectors when headphones are connected. |
|
No sound is | • Check if the surround speakers are connected to the SURROUND | – |
produced from | terminals. |
|
surround speaker. |
|
|
No sound is | • Check if “Amp Assign” is set appropriately in order to output | 105 |
produced from | audio from the surround back speakers. |
|
surround back | • Set “Speaker Config.” – “Surr.Back” on the menu to something | 106 |
speaker. | other than “None”. |
|
| • Set “Surround Parameters” – “Surround Back” on the menu to | 99 |
| something other than “OFF”. |
|
| • Set the surround mode to something other than “STEREO” and | 55 |
| “VIRTUAL“. |
|
No sound is | • Set “Surround Parameters” – “PLgz Height” on the menu to | 99 |
produced from front | “ON”. | 105 |
height speaker. | • Check if “Amp Assign” is set appropriately in order to output | |
| audio from the front height speakers. | 106 |
| • Set “Speaker Config.” – “Front Height” on the menu to something | |
| other than “None”. |
|
No sound is | • Check the subwoofer connections. | C 6, 63, |
produced from |
| 64,65,66,67 |
subwoofer. | • Turn on the subwoofer’s power. | – |
| • Set “Speaker Config.” – “Subwoofer” on the menu to “Yes”. | 105 |
| • If “Front” and “Center” for “Speaker Config.” are set to “Large”, | 105, 106 |
| and “Subwoofer Mode” is set to “LFE”, no sound may be output |
|
| from the subwoofers, depending on the input signal or selected |
|
| surround mode. |
|
Symptom | Cause/Solution | Page |
DTS sound is not | • Set “Decode Mode” on the menu to “Auto” or “DTS”. | 94 |
output. |
|
|
Dolby TrueHD, DTS- | • Make HDMI connections. | 8 |
HD, Dolby Digital |
|
|
Plus audio is not |
|
|
output. |
|
|
Dolby PLg mode or | • Check that “Speaker Config.” – “Center” or “Surround” is set | 105 |
DTS NEO:6 mode | to other than “None”. If the speaker system is 2.0/2.1ch, this |
|
cannot be selected. | surround mode cannot be selected. |
|
| • When headphones are used, Dolby PLg or DTS NEO:6 cannot be | – |
| selected. |
|
Audyssey DSX™ | • Check that “Speaker Config.” – “Front Height” or “Front Wide” is | 106 |
cannot be selected. | set to other than “None”. |
|
| • Check that “Speaker Config.” – “Center” is set to other than | 105 |
| “None”. |
|
| • Switch the surround mode to STANDARD. | 55 |
| • When headphones are used, Audyssey DSX™ cannot be selected. | – |
Audyssey MultEQ® | • Switch the surround mode to other than “DIRECT” or “PURE | 55 |
XT, Audyssey | DIRECT”. |
|
Dynamic EQ® and | • When headphones are used, MultEQ® XT, Dynamic EQ® and | – |
Audyssey Dynamic | Dynamic Volume® cannot be selected. |
|
Volume® cannot be |
|
|
selected. |
|
|
Dynamic EQ® and | • Run Audyssey® Auto Setup. | 21, 68 |
Dynamic Volume® |
|
|
cannot be selected. |
|
|
RESTORER cannot | • Check that an analog signal or PCM signal (fs=44.1/48 kHz) is | 103 |
be selected. | input. For playback of multichannel signals such as Dolby Digital |
|
| or DTS surround, RESTORER cannot be used. |
|
| • Switch the surround mode to other than “DIRECT” or “PURE | 55 |
| DIRECT”. |
|
version Basic
version Advanced
Information
146