Symptom | Cause/Solution | Page |
Sound quality is poor | • File being played has a low bit rate. This is not a malfunction. | – |
or played sound is |
|
|
noisy. |
|
|
Cannot login to | • Login information is incorrect. Check if the Username for Rhapsody | 51, 114 |
Rhapsody. | has been properly entered. |
|
(“Incorrect | not displayed.) |
|
Username or | www.rhapsody.com/denon |
|
Password” is |
|
|
displayed.) |
|
|
Cannot compile | • This unit does not respond to playlist compilation. When the | – |
Playlist. | playlist is compiled in PC Application, it is registered to “My |
|
| Library”. In this way, the playlist can be played in this unit |
|
Cannot delete | • Cannot be done with this unit. Delete from PC Application. | – |
Rhapsody Channel |
|
|
registered in “My |
|
|
GAirPlayH
Symptom | Cause/Solution |
| Page | |
The AirPlay icon |
| • This unit and the computer or iPhone/iPod touch/iPad are not | 19 | |
is not displayed |
| connected to the same network (LAN). Connect the computer or |
| |
in iTunes or on the |
| iPhone/iPod touch/iPad to the same network as this unit. |
|
|
iPhone/iPod touch/ |
| • iTunes or the iPhone/iPod touch/iPad do not have firmware that | 118 | |
iPad. |
| supports AirPlay installed. Update to the latest firmware. |
|
|
No sound. |
| • The volume in iTunes or on the iPhone/iPod touch/iPad is set to | – | |
|
| the minimum setting. Adjust the volume to the optimum level. |
|
|
|
| • This unit is not selected in the screen that is displayed when | 76 | |
|
| iTunes or the iPhone/iPod touch/iPad is started. Start iTunes or |
| |
|
| switch on the iPhone/iPod touch/iPad, click the AirPlay icon | in |
|
|
| the displayed screen, and select this unit. |
|
|
GRemote Control UnitH |
|
|
| |
Symptom | Cause/Solution |
| Page | |
|
|
|
|
|
version Basic
Advanced
Channels”. |
|
|
Cannot delete | • Cannot be done with this unit. Delete from PC Application. | – |
Tracks, Playlists, |
|
|
Channels registered |
|
|
in “My Library” |
|
|
Cannot login to | • Login information is incorrect. Check if the Username for Napster | 46, 114 |
Napster. (“Incorrect | has been properly entered. |
|
Username or | not displayed.) |
|
Password” is | http://www.napster.com/choose/index_default.html |
|
displayed.) |
|
|
Cannot login to | • Login information is incorrect. Check if the “Email address” for | 48 |
Pandora. (“Email | Pandora has been properly entered. |
|
address” or | (Password is not displayed.) |
|
“Password” is | http://www.pandora.com/denon |
|
displayed.) |
|
|
The set cannot be operated with the remote control unit.
• Batteries are worn out. Replace with new batteries. | 132 |
• Operate the remote control unit within a distance of about | 132 |
23 ft/7 m from this unit and at an angle of within 30°. |
|
• Remove any obstacle between this unit and the remote control | 132 |
unit. |
|
• Insert the batteries in the proper direction, checking the q and | 132 |
w marks. |
|
• The set’s remote control sensor is exposed to strong light (direct | 132 |
sunlight, inverter type fluorescent bulb light, etc.). Move the set |
|
to a place in which the remote control sensor will not be exposed |
|
to strong light. |
|
• The ZONE SELECT setting is not correct. Press ZONE SELECT to | 121 |
select the zone to operate. |
|
• The operation mode does not match the settings of the device to | 121 |
operate. Check the operation mode. |
|
version
Information
148