23

TROUBLESHOOTING

Manual Ignition System (Cont.)

TROUBLESHOOTING

Manual Ignition System (Continued)

WARNING: If you smell gas

Shut off gas supply.

Do not try to light any appliance.

Do not touch any electrical switch; do not use any phone in your building.

Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions

If you cannot reach your gas supplier, call the fire department.

OBSERVED PROBLEM

POSSIBLE CAUSE

REMEDY

Fireplace produces unwanted odors

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, page 13)

 

 

 

 

 

Fireplace shuts off in use

1.

High or gusting winds

1.

Fireplace has been tested for up to

 

 

 

 

40 mph winds. However, extreme con-

 

 

 

 

ditions may occur. See Lighting Instruc-

 

 

 

 

tions on page 16

 

2.

Low line pressure

2.

Check local propane/LP or natural gas

Burner backfiring during combustion

 

 

 

company

 

3.

Pilot is partially clogged

3.

Clean pilot (see Cleaning and Mainte-

 

 

 

 

nance, page 20

 

4.

Improper or restricted venting.

4.

Locate and correct all vent conditions

 

 

 

 

(seeCheckingforProperVenting,page8)

 

5.

Clogged burner tube, blocked orifice

5.

Clean burner tube and orifice, adjust air

 

 

or improper burner air adjustment.

 

shutter.(seeInspectingBurners,page19)

 

6.

Bad thermopile or thermocouple

6.

Replace faulty components

 

7.

Vent cap improperly installed or blocked

7.

Check for proper installation or remove

 

 

 

 

debris or blockage.

 

 

 

 

 

Gas odor even when control knob is in OFF

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

position

 

above

 

ing Gas Connections, page 13)

 

 

 

 

 

Gas odor during combustion

1.

Gas leak. See Warning statement

1.

Locate and correct all leaks (see Check-

 

 

above

 

ing Gas Connections, page 13)

 

 

 

 

 

Dark residue on logs or inside of fireplace

1.

Improper log placement

1.

Properly locate logs (see Installing Logs,

 

 

 

 

Lava Rock, and Glowing Embers, page 15)

 

2.

Air holes at burner inlet blocked

2.

Clean out air holes at burner inlets, Pe-

 

 

 

 

riodically repeat as needed

 

3.

Burner flame holes blocked

3.

Remove blockage or replace burner

 

4.

Improper venting or excessive blockage

4.

Have the vent system inspected, includ-

 

 

 

 

ing the termination cap. Remove any

 

 

 

 

restrictions or blackage

 

5.

Excessive amounts of embers and pan

5.

Clearexcessembersfromaroundtherear

 

 

material

 

main ports. Use a minimum of one layer

 

 

 

 

of smaller ember peices to acheive the

 

 

 

 

best glowing effect over the visible areas

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Image 24
Desa (V) CB36(N installation manual Gas leak. See Warning statement