25 | TROUBLESHOOTING |
Electronic Ignition System (Cont.) |
TROUBLESHOOTING
Electronic Ignition System (Continued)
WARNING: If you smell gas
•Shut off gas supply.
•Do not try to light any appliance.
•Do not touch any electrical switch; do not use any phone in your building.
•Immediately call your gas supplier from a neighbor’s phone. Follow the gas supplier’s instructions
•If you cannot reach your gas supplier, call the fire department.
OBSERVED PROBLEM | POSSIBLE CAUSE | REMEDY |
Fireplace produces a clicking/ticking noise just after burner is lit or shut off
1.Metal expanding while heating or con- tracting while cooling
1.This is common with most fireplaces. If noise is excessive, contact qualified ser- vice person
Slight smoke or odor during initial operation 1. Residues from manufacturing processes and logs curing
1.Problem will stop after a few hours of operation
Gas odor even when control knob is in OFF | 1. | Gas leak. See Warning statement at | 1. | Locate and correct all leaks (see Check- |
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| top of page |
| ing Gas Connections, page 13) |
| 2. | Control valve defective | 2. | Replace gas conrol valve |
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Glass soots | 1. | Flame impingement on logs | 1. | Adjust the log set that the flame does |
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| and burner |
| not excessively impinge on log surfaces |
| 2. | Burner flame holes blocked | 2. | Inspect the opening at the base of the |
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| burner to see that it is NOT packed with |
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| any type of material |
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Dark residue on logs or inside of fireplace | 1. | Improper log placement | 1. | Properly locate logs (see Installing Logs, |
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| Lava Rock, and Glowing Embers, page 15) |
| 2. | Air holes at burner inlet blocked | 2. | Clean out air holes at burner inlets, Pe- |
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| riodically repeat as needed |
| 3. | Burner flame holes blocked | 3. | Remove blockage or replace burner |
| 4. | Improper venting or excessive blockage | 4. | Have the vent system inspected, includ- |
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| ing the termination cap. Remove any |
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| restrictions or blackage |
| 5. | Excessive amounts of embers and pan | 5. | Clearexcessembersfromaroundtherear |
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| material |
| main ports. Use a minimum of one layer |
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| of smaller ember peices to acheive the |
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| best glowing effect over the visible areas |
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