System maintenance and user support
Language setting When I switched the language setting to Dutch, why do I still get an English Main Menu?
If a user selects a language that is not one of the five
AspectQuestion
Multimedia mode Why can’t I view my picture files?
Answer
You may be trying to view an image that is not supported by Photo. Go to the “Photo“ section for a list of supported image formats.
Why can’t I play my music files or view my pictures while navigating?
The device’s multimedia
Navigation mode Why is it that sometimes my device takes longer than 5 minutes to get a GPS fix?
If the previous GPS fix position was more than 500 km or 12 hours apart from your current position and time, it will take significantly longer than the standard TTFF time to get a GPS fix. This is due to the nature of the GPS algorithm and rotational velocity between the satellites and planet Earth, and deemed normal and is not the fault of your NAV 350 device.
How do I acquire a GPS fix within standard time frame (about 1 minute in general)?
Perform a GPS reset. Go to the “Resetting the GPS function“ section for instructions.
System | How do I check the OS version of |
information and | my device? |
performance |
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•Perform a soft reset on the device. Go to the “Resetting the NAV 350“ section for instructions. The device’s OS version appears on the bottom left corner of the screen.
•View the device’s OS version and other technical specifications. In the System panel, tap Sys Info.
How do I restore the system back to its default factory settings?
Users can perform this task by using the Factory Reset button on the System Info screen. Go to the “Loading the factory default settings“ section for instructions.
Does performing a factory reset means a GPS reset as well?
No. The Factory Reset function mainly reset the OS settings to their default factory values; it will not cause the GPS settings to reset.
| What should I do if the system stops | Perform a soft reset on the device. Go to the |
| functioning normally? | “Resetting the NAV 350“ section for instructions. |
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Power | I couldn’t turn on the device. | The battery power may be depleted. |
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| Recharge the device. Go to the “Recharging |
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| the device” section for instructions. |
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