DKS Enterprises 1810, 1803 General Instructions, Guest Instructions, Responding to a Guest Call

SECTION 5 – OPERATING INSTRUCTIONS

5.1 GENERAL INSTRUCTIONS

5.1.1 Guest Instructions

Instructions on the faceplate of the unit will instruct guest on the operation of the telephone entry system. Guests will locate a residents name and directory code in a directory associated with the telephone entry system. This may be a letter board type directory, an add-on directory or a built-in directory like that found in the 1810 unit.

When a directory code is entered on the keypad, the telephone entry system will call the preprogrammed telephone number stored under that directory code. If the line is busy, the system will emit a busy signal. Pressing the hang-up key (any key or the preprogrammed hang-up key) will hang the system up. Guest can then try again. Residents can avoid missing calls from the telephone entry system by ordering call waiting from the local telephone company.

The system can be programmed so that the keypad emits DTMF tones after a connection is made. For example, in a business application, a call from the telephone entry system may be answered by an auto-attendant requesting that you enter a person’s extension number. This is possible with the system provided that it has been programmed to emit DTMF tones once the call is answered.

5.1.2 Responding to a Guest Call

When communication is established, the resident has the option of opening the door(s) or gate(s) by pressing the programmed tone open number(s) on their touch tone telephone, or they can deny access to their guest by pressing # on their telephone. If access is granted, the resident will hear a confirmation tone in their handset indicating that the door or gate has opened, then the system will automatically hang up.

Residents should be instructed by management to always press the # key on their telephone if they wish to deny a guest access. If a resident hangs up to deny access instead of pressing #, the telephone entry system will remain on line until its programmed talk time expires or until it detects dial tone.

Some newer type telephones emit a short tone rather than a continuous tone when their keys are pressed. This may cause the telephone entry system to not respond to the tone open number. If this happens, simply press the tone open number twice in rapid succession to open the door or gate.

If a resident is using rotary dial telephone, they will grant access to their guest by dialing 9. To deny access to their guest, residents with rotary phones must simply hang up.

5.1.3 Using an Entry Code

The four and five-digit entry codes will operate either relay 1, relay 2, or they can be programmed so that certain codes will activate only relay 1 while others will activate only relay 2. oth four and five- digit entry codes can be time zone restricted.

1.	To use four-digit codes, press and then enter the four-digit entry code BBBBB.
2.	To use five-digit codes, press ￿￿and then enter the five-digit entry code	.

If management decides to utilize resident entry codes, residents should be instructed to keep their unique code secret. Telling other persons their code or allowing other persons to use their code compromises security and defeats the purpose of the system.

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