Troubleshooting Guide

SYMPTOM

POSSIBLE SOLUTIONS

DVD

 

=No disc is inserted.

Playback does not start

=The disc may be dirty. Clean up the disc.

 

=The disc is badly distorted.

No picture

=TV/DVD selector is not set correctly.

 

=Check the input selector of the amplifier is set properly.

No sound

=The unit is in the Special playback mode.

 

=Select the correct Audio Output position on AV amplifier.

Picture is distorted during REVIEW.

=The picture will be distorted occasionally.

Stopping playback, search, slow-

=Some discs may not do some of the functions.

motion play or repeat play, etc.

 

cannot be performed.

 

No 4:3 (16:9) picture

=The setup does not match your TV.

No on-screen display

=Turn on on-screen display.

no surround sound

=The setup does not match your stereo system.

The unit or remote operation key is

=Turn off the unit and unplug the AC power cord for several minutes,

not functioning.

then replug it.

Playback does not start when the

=Check the "parental Lock Level" setup.

title is selected.

 

Audio soundtrack and/or subtitle

=Multilingual language is not recorded on the DVD disc.

language is not changed when you

 

playback a DVD.

 

 

 

No subtitle

=Some discs have no subtitles.

=Subtitles are cleared. Press SUBTITLE.

 

Angle cannot be changed.

=Multi-angles are not recorded on the DVD disc.

appears on the screen

=The function is prohibited with the unit or the disc.

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Dolby Laboratories DV2018, DV2418 owner manual Symptom Possible Solutions DVD