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6. APPENDIX 6.1 Troubleshooting If you encounter any difficult when using this projector server, eg: the server is not
responding or response with strange behaviors, please refer to this troubleshooting table
before you contact us or the dealer of purchase, you may be able to solve the problem by
yourself and save a lot of time.
Scenario Possible Solution
‘POWER’ LED
does not lit, and
the projector
server doesn’t
seem to be
working
1. Check ‘PWR’ button located at the back of projector server, it
should be pressed down; you may also check if the power cable of
is securely inserted into ‘5V DC’ jack.
2. If you tried above procedure and the ‘POWER’ LED is still not lit,
make sure the wall socket which power adapter connected to is
working, you may ask for a qualified electrical technician for help.
3. If the ‘POWER’ LED is not lit, but other LEDs (WLAN / LAN) are lit,
please contact your dealer of purchase for assistance.
4. Contact your dealer of purchase for assistance if all solutions listed
above do not work.
Cannot connect to
projector server by
client software or
web browser
1. Make sure the IP address you used to connect the projector server
is correct (refer to Chapter 2.1 for instructions on how to know
projector server’s IP address).
2. Please check network cable is correctly and securely connected to
the LAN jack of projector server, and the ‘LAN’ LED at the front
panel of projector server is lit.
3. If you set the projector server to obtain an IP address
automatically, make sure the DHCP server on your local network is
working.
4. If you tried to connect to the projector server via wireless
connection, make sure you’re connected to the correct access
point SSID (default SSID of the projector server is ‘WPS’ and it will
be changed if you modified the wireless setting of the projector
server).
5. Switch the projector server off, and switch it on again after 5
seconds, then try to connect to the projector server again. You can