SpeedStream Dual USB/Ethernet Router User’s Guide

Model 5667

Chapter 5

Troubleshooting

Connection problems usually occur when the router’s software configuration contains incomplete or incorrect information. Diagnostic tools are available to help identify and solve problems that may occur with your router.

Using LEDs

STEP 1: Check the LEDs on the front panel

Certain hardware problems can be diagnosed and solved by checking the LEDs. After powering on the router, all LED indicator lights turn a solid green.

If the Power (PWR) LED is off:

Check that the power cord is firmly plugged into the back panel of the router and the other end into an active AC wall or power-strip outlet.

Check that the power switch is turned on.

The following table shows the possible states of the LEDs (lights) on the 5667 router/bridge.

 

power

 

adsl

act

eth

usb

Unlit

Off

 

DSL not

DSL not

Ethernet port not

USB port not connected;

 

 

 

connected

connected

connected; check Ethernet

check USB cable

 

 

 

 

 

cable connection if using

connection if using USB

 

 

 

 

 

Ethernet interface

interface

 

 

 

 

 

 

 

Solid

On

 

Ready for data

N/A

Ethernet port connected to

USB port connected to

 

 

 

traffic

 

LAN

host

 

 

 

 

 

 

 

Blinking

N/A

 

Searching for

DSL traffic

Ethernet traffic flow

USB traffic flow

 

 

 

signal

flow

 

 

 

 

 

 

 

 

 

All

Post failure

 

 

 

 

Blinking

 

 

 

 

 

 

 

 

 

 

 

 

 

Ethernet Link LED Status

The Ethernet LED indication on the front of the router/bridge indicates Ethernet connectivity at the hardware level.

No Link - Unlit

This indicates that there is no Ethernet link detected. Check the Ethernet cable connection from the PC to the 5600 series device. If you have used the wrong cable, the eth LED will remain unlit and so will the LED on the Ethernet card in your PC.

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Efficient Networks 5667 manual Troubleshooting, Using LEDs, Check the LEDs on the front panel, Ethernet Link LED Status