Chapter 1: Getting Help

Thank you for purchasing our computer!

You have made an excellent decision choosing eMachines. We are sure that you will be pleased with the outstanding quality, reliability, and performance of your new computer. Each and every eMachines computer uses the latest technology and passes through the most stringent quality control tests to ensure that you are provided with the best product possible. Please read this manual carefully to familiarize yourself with your computer’s software features.

eMachines stands behind our value proposition to our customers—to provide best-of-class service and support in addition to high-quality, brand-name components at affordable prices. If you ever have a problem, our knowledgeable, dedicated customer service department will provide you with fast, considerate service.

We sincerely hope that you will receive the utmost satisfaction and enjoyment from your new eMachines computer for years to come.

Thanks again, from all of us at eMachines.

Using the eMachines Web site

eMachines’ online support is available 24 hours a day, 7 days a week and provides the most current drivers, product specifications, tutorials, and personalized information about your computer. Visit the eMachines Web support site at www.emachines.com/.

Using Help and Support

Your computer includes Help and Support, an easily accessible collection of help information, troubleshooters, and automated support. Use Help and Support to answer questions about Windows and to help you quickly discover and use the many features of your eMachines computer.

To start Help and Support:

1Click (Start), then click Help and Support. Help and Support opens.

Tip

You can find help information by clicking a general topic under Find an answer, selecting an option under Ask someone, or picking a category from Information from Microsoft. You can also search for a topic.

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eMachines EL1200 Series Thank you for purchasing our computer, Using the eMachines Web site Using Help and Support, Tip