You see a
•Your hard drive may have become damaged.
Internet
See also “Modem (dial-up)” on page 36.
You cannot connect to the Internet
•If you are using a
- OR -
If you are using a cable or DSL modem, make sure that the modem cable is plugged into the Ethernet network jack and not the modem jack. See your setup poster to make sure that the connections have been made correctly.
•Make sure that your account with your Internet service provider (ISP) is set up correctly. Contact your ISP technical support for help.
•Make sure that you do not have a problem with your modem. For more information, “Modem
Help
For more information about troubleshooting Internet connections, click Start, then click Help and Support. Type troubleshooting connections in the Search box, then press ENTER.
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