eMachines EL1300 Networks, Optical disc drives

Chapter 3: Troubleshooting

42

Networks

You cannot connect to your company network

Every network is unique. Contact your

company computer department or network

administrator for help. For more information

about setting up a network in your home.

Optical disc drives

The computer does not recognize a disc or the

CD or DVD drive

•Make sure that the disc label is facing up,

then try again.

•Try a different disc. Occasionally discs are

flawed or become scratched and cannot

be read by the disc drive.

•If you are trying to play a DVD, make sure

that you have a DVD drive.

•Your computer may be experiencing

some temporary memory problems. Shut

down and restart your computer.

•Some music CDs have copy protection

software. You may not be able to play

these CDs on your computer.

•Clean the disc.

•Restart your computer, then enter the

BIOS Setup utility by pressing and

holding F1 while your computer restarts.

Make sure that the IDE controllers are

enabled.

•Make sure that the drive is configured

correctly by following the instructions in

the drive documentation.

•Reinstall the device driver.

Help

For more information about network troubleshooting, click

Start, then click Help and Support. Type network troubleshooting in the

Search box, then press ENTER.

Contents

Main Page i Information for your safety and comfort Safety instructions Turning the product off before cleaning Warnings ii Product servicing Telephone line safety iii Disposal instructions Mercury advisory iv Tips and information for comfortable use Finding your comfort zone v Taking care of your vision Developing good work habits Page Contents vii Chapter 1: Checking Out Your Computer . . . 1 Chapter 2: Setting Up and Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . 5 Chapter 3: Troubleshooting . . . . . . . . . . . . . 27 viii Appendix A: Regulations and safety notices. 61 Page About this guide Front Back Important Page Page Working safely and comfortably Avoiding discomfort and injury from repetitive strain Preparing power connections Protecting from power source problems uninterruptible power supply surge protector Checking the voltage selection power supply Connecting to a broadband modem or network broadband Connecting a dial-up modem Using the World Wide Web Web pages hyperlinks links Web site Connecting to a Web site address downloads URL Downloading files Downloading Ethernet networking Wired Ethernet networking Ethernet, Fast Ethernet, or Gigabit Ethernet Using a router Equipment you need for a router-based Ethernet network Device Manager Setting up wired Ethernet network hardware Cat 5 Page Establishing your Ethernet network connection Naming the computers and the workgroup System Properties Control Panel System and Maintenance Configuring the TCP/IP protocol Testing your network Adding a printer to your network share Sharing resources Sharing drives and printers Page Printers Using the network Viewing shared drives and folders Network Creating a shortcut to a network drive Opening files across the network Copying files across the network Computer Printing files across the network Page Page First steps Troubleshooting Add-in cards Audio CD or DVD drives DVD drives Ethernet Page Expansion cards File management Hard drive Internet Page Keyboard Memory Memory card reader Modem (cable or DSL) Modem (dial-up) Page Page Modem Properties port already open the modem has failed to respond handshaking Monitor Mouse Networks Optical disc drives Page Passwords Power Printer Printers and Faxes Sound Recovering your system restoring recovering Creating recovery discs eMachines Recovery Management Recovering pre-installed software and drivers Returning your system to its factory condition Confirm Restoration Recovering from within Windows OS eMachines Recovery Management eMachines Recovery Management Recovering from the hard drive during startup eMachines Recovery Management Recovering from your recovery discs Creating Labelflash Disc Labels What is Labelflash? down Creating disc labels with LabelPrint Page Page Page Page down Preview LabelFlash Wizard Telephone support Before calling Customer Care how-to Self-help Page Page FCC notice Notice: Shielded cables Notice: Peripheral devices Caution Operation conditions Modem notices Notice for USA TBR 21 List of applicable countries Notice for Australia Notice for New Zealand Laser compliance statement LCD pixel statement Macrovision copyright protection notice Radio device regulatory notice General European Union (EU) List of applicable countries The FCC RF safety requirement Canada Low-power license-exempt radio communication devices (RSS-210)