Chapter 3: Troubleshooting
The modem is noisy when it dials and connects
When your modem tries to connect to another modem, it begins handshaking. Handshaking is a digital “getting acquainted” conversation between the two modems that establishes connection speeds and communication protocols. You may hear unusual handshaking sounds when the modems first connect. If the handshaking sounds are too loud, you can turn down the modem volume.
To turn down the modem volume:
1Click Start, then click Control Panel. The Control Panel window opens. If your Control Panel is in Category View, click Printers and Other Hardware.
2
3Click the modem you want to adjust, then click Properties.
4Click the Modem tab, then adjust the Speaker volume control.
5Click OK twice to close the Phone and Modem Options dialog box.
Monitor
The screen resolution is not correct
•Change the screen resolution from the Display Settings dialog box.
The computer is running but there is no picture
•Make sure that the monitor is plugged in and turned on. If the monitor is turned on, the power LED should be lit.
•Adjust the brightness and contrast controls to the center position.
•Make sure that the monitor cable is connected to the video port on the back of your computer.
•Check the cable for bent or damaged pins.
40
