eMachines EL1300 Returning your system to its factory condition

Chapter 3: Troubleshooting

50

Returning your system to its factory condition

In case your computer experiences problems that are

not recoverable by other methods, you may need to

reinstall everything to return your system to its factory

condition. You can reinstall using either your hard

drive or the recovery discs you have created.

•If you can still run Windows OS, see “Recovering

from within Windows OS” on page 50.

•If you cannot run Windows OS and your original

hard drive is still working, see “Recovering from

the hard drive during startup” on page51.

•If you cannot run Windows OS and your original

hard drive has been completely re-formatted or

you have installed a replacement hard drive, see

“Recovering from your recovery discs” on

page 51.

Recovering from within Windows OS

To reinstall Windows OS and all pre-installed

software and drivers:

1 Click (Start), All Programs, eMachines, then click

eMachines Recovery Management.

eMachines

Recovery Management

opens.

2 Click the Restore tab, then click Restore system to

factory default. The

Confirm Restoration

dialog box

opens.

3 Click Yes , then click Start. A dialog box displays

information about the hard drive that the

operating system will be recovered to.

Caution

This complete recovery deletes everything on your hard drive,

then reinstalls Windows and all software and drivers that were

pre-installed on your system. If you can access important files on

your hard drive, back them up now.

Caution

Continuing the process will erase all files on your hard

drive.

Contents

Main Page i Information for your safety and comfort Safety instructions Turning the product off before cleaning Warnings ii Product servicing Telephone line safety iii Disposal instructions Mercury advisory iv Tips and information for comfortable use Finding your comfort zone v Taking care of your vision Developing good work habits Page Contents vii Chapter 1: Checking Out Your Computer . . . 1 Chapter 2: Setting Up and Getting Started. . . . . . . . . . . . . . . . . . . . . . . . . 5 Chapter 3: Troubleshooting . . . . . . . . . . . . . 27 viii Appendix A: Regulations and safety notices. 61 Page About this guide Front Back Important Page Page Working safely and comfortably Avoiding discomfort and injury from repetitive strain Preparing power connections Protecting from power source problems uninterruptible power supply surge protector Checking the voltage selection power supply Connecting to a broadband modem or network broadband Connecting a dial-up modem Using the World Wide Web Web pages hyperlinks links Web site Connecting to a Web site address downloads URL Downloading files Downloading Ethernet networking Wired Ethernet networking Ethernet, Fast Ethernet, or Gigabit Ethernet Using a router Equipment you need for a router-based Ethernet network Device Manager Setting up wired Ethernet network hardware Cat 5 Page Establishing your Ethernet network connection Naming the computers and the workgroup System Properties Control Panel System and Maintenance Configuring the TCP/IP protocol Testing your network Adding a printer to your network share Sharing resources Sharing drives and printers Page Printers Using the network Viewing shared drives and folders Network Creating a shortcut to a network drive Opening files across the network Copying files across the network Computer Printing files across the network Page Page First steps Troubleshooting Add-in cards Audio CD or DVD drives DVD drives Ethernet Page Expansion cards File management Hard drive Internet Page Keyboard Memory Memory card reader Modem (cable or DSL) Modem (dial-up) Page Page Modem Properties port already open the modem has failed to respond handshaking Monitor Mouse Networks Optical disc drives Page Passwords Power Printer Printers and Faxes Sound Recovering your system restoring recovering Creating recovery discs eMachines Recovery Management Recovering pre-installed software and drivers Returning your system to its factory condition Confirm Restoration Recovering from within Windows OS eMachines Recovery Management eMachines Recovery Management Recovering from the hard drive during startup eMachines Recovery Management Recovering from your recovery discs Creating Labelflash Disc Labels What is Labelflash? down Creating disc labels with LabelPrint Page Page Page Page down Preview LabelFlash Wizard Telephone support Before calling Customer Care how-to Self-help Page Page FCC notice Notice: Shielded cables Notice: Peripheral devices Caution Operation conditions Modem notices Notice for USA TBR 21 List of applicable countries Notice for Australia Notice for New Zealand Laser compliance statement LCD pixel statement Macrovision copyright protection notice Radio device regulatory notice General European Union (EU) List of applicable countries The FCC RF safety requirement Canada Low-power license-exempt radio communication devices (RSS-210)