Chapter 3: Troubleshooting

Returning your system to its factory condition

In case your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can reinstall using either your hard drive or the recovery discs you have created.

Caution

This complete recovery deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were pre-installed on your system. If you can access important files on your hard drive, back them up now.

If you can still run Windows OS, see “Recovering from within Windows OS” on page 50.

If you cannot run Windows OS and your original hard drive is still working, see “Recovering from the hard drive during startup” on page 51.

If you cannot run Windows OS and your original hard drive has been completely re-formatted or you have installed a replacement hard drive, see “Recovering from your recovery discs” on page 51.

Recovering from within Windows OS

To reinstall Windows OS and all pre-installed software and drivers:

1 Click (Start), All Programs, eMachines, then click eMachines Recovery Management. eMachines Recovery Management opens.

2Click the Restore tab, then click Restore system to factory default. The Confirm Restoration dialog box opens.

3Click Yes, then click Start. A dialog box displays information about the hard drive that the operating system will be recovered to.

Caution

Continuing the process will erase all files on your hard drive.

50

Page 60
Image 60
eMachines EL1300 manual Returning your system to its factory condition, Recovering from within Windows OS