Chapter 3: Troubleshooting
Returning your system to its factory condition
In case your computer experiences problems that are not recoverable by other methods, you may need to reinstall everything to return your system to its factory condition. You can reinstall using either your hard drive or the recovery discs you have created.
Caution
This complete recovery deletes everything on your hard drive, then reinstalls Windows and all software and drivers that were
•If you can still run Windows OS, see “Recovering from within Windows OS” on page 50.
•If you cannot run Windows OS and your original hard drive is still working, see “Recovering from the hard drive during startup” on page 51.
•If you cannot run Windows OS and your original hard drive has been completely
Recovering from within Windows OS
To reinstall Windows OS and all
1 Click (Start), All Programs, eMachines, then click eMachines Recovery Management. eMachines Recovery Management opens.
2Click the Restore tab, then click Restore system to factory default. The Confirm Restoration dialog box opens.
3Click Yes, then click Start. A dialog box displays information about the hard drive that the operating system will be recovered to.
Caution
Continuing the process will erase all files on your hard drive.
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