Chapter 3: Troubleshooting
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PasswordsYour computer does not accept your password
•Make sure that CAPS LOCK is turned off,
then retype the password.
PowerYour computer will not turn on
•Make sure that the power cord is
connected to an AC power source and to
your computer, and that your computer
is turned on.
•If your computer is plugged into a surge
protector, make sure that the surge
protector is connected securely to an
electrical outlet, turned on, and working
correctly. To test the outlet, plug a
working device, such as a lamp, into the
outlet and turn it on.
•Make sure that the power cord is free
from cuts or damage. Replace any
damaged cables.
PrinterThe printer will not turn on
•Make sure that the printer is online.
Many printers have an online/offline
button that you may need to press.
•Make sure that the power cable is
plugged into an AC power source.