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| Troubleshooting Checklist |
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| Table |
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| Problem | Possible Cause | Recommended Action |
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| Cannot contact the | IP address not assigned. | Refer to the SecureStack A2 |
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| SecureStack A2 |
| Configuration Guide for the IP address |
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| through |
| assignment procedure. |
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| management. |
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| Port is disabled. | This is normal if the switch is a Member in |
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| a stack. |
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| If operating as a standalone switch or as |
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| the Manager in a stack, enable the port. |
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| Refer to the SecureStack A2 |
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| Configuration Guide for instructions to |
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| enable/disable ports. |
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| No link to switch. | Verify that all network connections |
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| between the network management station |
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| and the device are valid and operating. |
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| If the problem continues, contact |
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| Enterasys Networks for technical support. |
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| Port(s) goes into | Loop condition detected. | Verify that Spanning Tree is enabled. |
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| standby for no |
| Refer to the SecureStack A2 |
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| apparent reason. |
| Configuration Guide for the instructions to |
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| set the type of STA. |
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| Review the network design and delete |
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| unnecessary loops. |
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| If the problem continues, contact |
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| Enterasys Networks for technical support. |
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| User parameters (IP | Clear NVRAM was set using | Reenter the lost parameters as |
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| address, switch and | CLI commands. | necessary. Refer to the SecureStack A2 |
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| module name, etc.) |
| Configuration Guide for the instructions to |
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| were lost when the |
| configure the SecureStack A2 using CLI |
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| SecureStack A2 |
| commands. |
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| power was cycled. |
| If the problem continues, contact |
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Enterasys Networks for technical support.
SecureStack A2 Installation Guide