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Problems Solving
User’s Guide
Communication error occurred. Do you want
to retry connection?
A communication error occurred between the computer and the projector, and the connection was
closed.
If you click the "Yes" button, a reconnection will be attempted. If the connection attempt is not
successful, check the network settings at the computer and the EasyMP network settings at the
projector.
For details on network settings: sEasyMP Network Setup Guide
If you click the "No" button, the connection will remain closed and the message window will close.
One of the projectors cannot be connected
with the keyword entered.
The wrong keyword was entered when trying to connect to a projector with a projector keyword.
Check EasyMP standby screen for the correct projector keyword. Terminate the connection,
reconnect and enter the projector keyword on the displayed keyword input screen.
s"Connecting the Computer and Projector via the Network" in the EasyMP Network Setup Guide
Failed to obtain network adaptor information.
Check network settings and restart.
Check the following:
•Is a network adapter installed in the computer ?
•Is the driver for the network adapter installed in the computer ?
After checking, restart the computer and try to connect.
If connection is still not possible, check the followings.
Check the network settings at the computer and the EasyMP network settings at the projector.
For details on network setting: sEasyMP Network Setup Guide
Some projectors do not support SXGA.
Reduce resolution and retry.
One of the projectors you are connecting to is an EMP-735. Change the screen resolution of the
computer to SXGA (1280 × 1024) or lower.
There is a projector not responding. One or more projectors failed to connect when an attempt was made to connect simultaneously to
multiple projectors. The successfully connected projectors can be used.
To connect to the projectors that failed to connect, terminate the connection and try again. If
connection is still not possible, check the network settings at the computer and the EasyMP network
settings at the projector.
For details on network settings: sEasyMP Network Setup Guide
Enter the keyword displayed on the projector. Check the keyword for the projector that is displayed in the EasyMP standby screen, and enter that
projector's keyword.
Check Remedy