The following tables list the contact information:

Electronic support services

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON’s Home

 

Page at http://www.epson.com.

 

 

EPSON Internet FTP Site

If you have Internet FTP capability, use your Web

 

browser (or other software for FTP downloading)

 

to log onto ftp.epson.com with the user name

 

anonymous and your e-mail address as the

 

password.

 

 

EPSON Forum on

Members of CompuServe can type GO EPSON at

CompuServe®

the menu prompt to reach the Epson America

 

Forum. For a free introductory CompuServe

 

membership, call (800) 848-8199 and ask for

 

representative #529.

 

Automated telephone services

 

 

Service

Access

 

 

EPSON SoundAdviceSM

For pre-recorded answers to commonly asked

 

questions about EPSON products 24 hours a day,

 

seven days a week, call (800) 922-8911.

 

 

EPSON FaxAdvice™

Access EPSON’s technical information library by

 

calling (800) 922-8911. You must provide a return

 

fax number to use this service.

 

 

EPSON Referral Service

For the location of your nearest Authorized

 

EPSON Reseller call (800) 922-8911.

 

 

To speak to a technical support representative, dial

(310)974-1983(U.S.), or (905) 709-3839(Canada), 6 AM to 6 PM, Pacific Time, Monday through Friday. Toll or long distance charges may apply.

Before you call, please have the following information ready:

◗Product name

◗Product serial number

◗Computer configuration

◗Description of the problem

You can purchase manuals and accessories from EPSON Accessories at (800) 873-7766(U.S. sales only). In Canada, please call (800) 873-7766for dealer referral. Or visit our website at www.epsonsupplies.com (U.S. sales only).

Introduction 5