◗Check the serial port settings in your Image Expert or EPSON Photo!2 software. You may need to change the Port and Speed serial connection settings to Auto.
◗If you’re using a Windows system and have trouble connecting to the COM port, check the computer’s COM port settings. Make sure the port is properly configured and that the Base I/O port address and the Interrupt Request Number (IRQ) assigned to the port are not in conflict with any other devices.
◗Check the port setting in your Windows Control panel. You may need to set your port to a faster speed, lower the FIFO buffer size (advanced serial port configuration), or adjust the speed in your software. See Chapter 6 for more information.
◗If you’re using a Macintosh and the camera is sharing a serial port with another device, turn AppleTalk off.
◗Make sure you don’t have both Image Expert and EPSON Photo!2 open at the same time.
You get a “Camera Connection Failed” error message when you’re using your PhotoPC 750Z software with the camera connected to your computer.
◗Make sure the cable is connected correctly as described in Getting Started. Also make sure your camera dial is turned to View and the batteries have power.
◗Check the serial port settings in your Image Expert or EPSON Photo!2 software. You may need to change the Port and Speed serial connection settings to Auto.
◗If you were able to use the camera with the computer previously and then changed or added other settings on your system, you may have a COM port conflict. Try
using a different COM port or reconfiguring the COM | 10 | |
port settings. (See your Windows documentation for | ||
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instructions.) If you were not able to use the camera |
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with your computer previously, you may have an |
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inoperable serial cable. Try using another cable. |
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◗ Avoid opening or working with other software |
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applications while the camera and computer are |
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communicating. |
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Maintenance and Troubleshooting