note

You can purchase screens, carrying cases, or other accessories from EPSON by calling (800) 873-7766, or visit the EPSON Store at www.epsonstore.com (U.S. sales only). In Canada, please call (800) 463-7766 for dealer referral.

To see our full line of multimedia projectors, go to www.epson.com/mul_proj.

Where To Get Help

EPSON provides technical assistance through electronic support services, as listed in the following table:

Service

Access

 

 

World Wide Web

From the Internet, you can reach EPSON’s

Technical Support

product support page at

 

http://support.epson.com. After selecting

 

your product, you can access troubleshooting

 

information, download product

 

documentation, and receive technical advice

 

through e-mail.

 

 

Presenters Online

Access tips, templates, and training for

 

developing successful presentations at

 

http://www.presentersonline.com

 

 

Telephone Support Services

To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included in your Owner’s Kit. This is the fastest way to speak to a live representative, and it’s free. This service is available 6 AM to 6 PM, Pacific Time, Monday through Friday, for the duration of your warranty period.

You may also speak to a projector support specialist by dialing one of these numbers (toll or long distance charges may apply):

■U.S.: (562) 276-4394, 6 AM to 6 PM, Pacific Time, Monday through Friday

■Canada: (905) 709-3839, 6 AM to 6 PM, Pacific Time, Monday through Friday

Before you call, please have the following information ready:

■Product name (EPSON PowerLite 8200i or 9100i)

■Product serial number (located on the bottom of the projector)

■Video source (computer, DVD player, etc.) and how it’s connected

■Description of the problem

92Solving Problems