Preventing paper feed and paper jam problems

If you have frequent paper feed or paper jam problems, use this checklist of corrective measures:

❏Fan the stack of paper and then tap its edges to align them before loading.

❏Be sure you do not load too much paper in the tray.

❏Be sure to adjust the paper guides so that the paper feeds

freely.

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❏Never allow more than 100 sheets to accumulate on the extension output tray.

❏Try turning over the stack of paper in the paper-tray. Most paper packages indicate the best side for printing.

Clearing paper jams

The printer stops and the error light (red) is flashing

The following steps describe how to remove paper when it is jammed in the manner shown. Other types of paper jams are described later in the chapter.

1. Make sure the printer is turned off.

Troubleshooting 4-3