Operational problems

The ready light (green) does not turn on when you turn the printer on

Turn off the printer and check the power cord connections between the printer and the electrical outlet; then turn the printer back on.

If the electrical outlet is controlled by an outside source such as a wall switch, make sure the switch is turned on or plug another electrical device into the outlet to check whether the outlet is operating properly.

The ready light (green) is on but nothing prints

Your computer may not be properly connected to the printer. Perform the procedure described in “Connecting to the computer” in the Getting Ready guide.

The interface cable may not be plugged in securely. Check both ends of the cable between the printer and the computer. Be sure to secure the connector using the wire retaining clips.

Make sure you use a double-shielded, twisted-pair interface cable no more than six feet in length.

The developer cartridge may be empty. To replace the cartridge, see “Replacing the developer cartridge” on page 5-2.

4-12Troubleshooting