Printout problems

Some or all of the printout is garbled or printed as asterisks

Make sure both ends of the interface cable are plugged in securely.

Make sure you use a double-shielded, twisted-pair interface cable no more than six feet in length.

If the printer still does not print correctly, contact your dealer or

a qualified service person.

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Position of the printout is not correct

Make sure you are using the correct page length, margin settings and offset settings in your software program.

Graphics don’t print correctly

Graphics require large amounts of memory; see “Option problems” on page 4-18.

Print quality problems

The background is dark or dirty

Turn off the printer. Clean the paper path inside the printer using a soft, dry, lint-free cloth.

Clean internal printer components by printing three pages with only one character per page.

Troubleshooting 4-13