Where to Get Help

If your printer is not operating properly and you cannot solve your problem with the troubleshooting information in this guide contact EPSON customer support services for assistance.

We will be able to help you much more quickly if you are able to give the exact information indicated below.

Serial number of your printer

(The serial number label is on the back of the printer.)

Printer modelBrand and model of your computerPrinter software version

(Click About on the printer driver’s Main menu.)

Windows version (95, 98, NT 4.0, etc.) you are usingVersion of applications you normally use with your printer

For United Kingdom and the Republic of Ireland Users

If you purchased your product in the UK or the Republic of Ireland, EPSON (UK) LTD provides a range of customer services and technical support.

Support Via the World Wide Web

❏For information on the latest EPSON products, software drivers, on-line user guides and answers to frequently asked questions:

http://www.epson.co.uk

❏To e-mail EPSON Technical Support:

B-2Contacting Customer Support