1. Remove the paper-tray cover and the stack of paper.

4

2.Carefully remove all the paper from the paper-tray along with any sheets that have fed part way into the printer.

3.Open the printer cover. Be sure to remove any pieces of paper that may have torn off or are remaining in the printer.

If necessary, remove the developer cartridge and photoconductor unit, and any paper left in the paper feed path. Then reinsert the cartridge and the unit.

4.Tap the edges of the paper stack on a flat surface and carefully reload it into the paper-tray. (Do not reload curled or wrinkled sheets.) Then reinstall the paper-tray cover.

Troubleshooting 4-9