Clean the paper path inside the printer using a clean, soft, dry, lint-free cloth.

Clean internal printer components by printing three pages with only one character per page.

If the problem remains, replace the developer cartridge. For more information, see “Replacing the developer cartridge” on page 5-2.

Missing areas on printed image

Your paper may be moist or damp. Printing is sensitive to moisture absorbed by the paper. The higher the moisture content in the paper, the lighter the printed output. Do not store your paper in a humid or damp environment.

You may not be using the correct type of paper for your printer. If the surface of your paper is too coarse, printed characters may appear distorted or broken. Smooth, high-quality copier paper is recommended for best results. See “Specifications” on page A-2 for information on choosing paper.

Completely blank pages

If, after checking the toner status in the EPSON Status Monitor 3, the Toner LOW message indicates that the amount of toner is low, see “Replacing the developer cartridge” on page 5-2.

To check that the photoconductor unit and the developer cartridge are correctly installed, see “Replacing the developer cartridge” on page 5-2.

4-16Troubleshooting