Non-printed side of the page is dirty

Toner may have spilled in the paper feed path. Turn off the printer. Remove the developer cartridge and the photoconductor unit and then clean the paper path of the printer using a clean, soft, lint-free cloth.

cCaution:

Opening the printer exposes the fuser, which is marked by a CAUTION Hot Surface Avoid Contact label. Be careful not to touch the fuser.

Memory problems

Under Run Error

This message indicates that there is not enough memory available for the print job. The printer may not print correctly or an under run error may occur. The under run error is displayed in the alert window in the EPSON Status Monitor 3. For information on installing more memory, see “Memory Module” on page 2-7.

Option problems

Paper does not feed from the optional 500-Sheet Lower Cassette Unit

Make sure you have selected the proper paper source in your software.

There may be no paper in the 500-Sheet Lower Cassette Unit. Load it with paper.

4-18Troubleshooting