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Epson RX620 Miscellaneous Printing Problems, Your printout is grainy, You see incorrect characters, You see wrong or missing colors

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Your printout is grainy.

■Use a higher quality paper or select a higher Quality Type or Print Quality in your printer software. If you’re copying without a computer, use the control panel buttons to select Best Photo as the quality setting.

■Align the print head; see page 59 for instructions.

■Increase the image resolution or print it in a smaller size; see your software documentation.

You see wrong or missing colors.

■Make sure Black Ink Only is off (Windows) or Color ink is selected (Macintosh), even when you’re printing black and white photographs.

■Clean the print head; see page 58 for instructions.

■The ink cartridges may be old or low on ink; see page 53.

■Make sure you loaded the correct paper type and selected the correct setting for it in your software or on the RX620 screen.

■Try turning off PhotoEnhanceTM in your printer software. Also check if you’re using a special effect that alters image colors, like Sepia.

■Try changing the Gamma setting in your printer software.

■If the Stylus Photo RX620 runs out of paper, load additional paper as soon as possible. If it is left without paper for a long period of time, the colors of your next copy or print job may be incorrect.

■Your printed colors can never exactly match your on-screen colors. However, you can use a color management system, such as ICM or ColorSync®, to get as close as possible. See your on-screen Reference Guide for details.

Miscellaneous Printing ProblemsYou see incorrect characters.

■Make sure the USB cable is securely connected to the computer. Lift the scanner section and check that the USB cable is securely connected to the USB port inside the Stylus Photo RX620.

■Make sure the Stylus Photo RX620 is selected in your application, or as the Windows default printer.

68Solving Problems

Contents

RX620 Copyright Notice Responsible Use of Copyrighted Materials Trademarks Warnings, Cautions, Notes, and Tips Contents Scanning to a Memory Card Saving and Storing Photos Maintaining Your RX620 Solving Problems Notices Index Page Copying Loading Paper Page Copying Text and Graphics Page Copying a Photo Page Selecting a Copy Layout Page Making Prints From Slides or Negatives Placing 35-mmSlides in the Holder Placing 35-mmFilm Strips in the Holder Scanning and Printing Your Photos Page Restoring Color From Faded Slides, Negatives, and Photos Page Page Making Prints From Your Digital Camera Compatible Memory Cards Inserting Your Camera’s Memory Card Quick Printing of 4 × 6-inchSnapshots Custom Printing Your Photos Page Making the Correct Setting for Your Paper Selecting the Layout Selecting Special Print Settings Page Using DPOF to Select Your Photos Restoring Default Settings Printing From an Index Sheet Selecting Photos From the Index Sheet Connecting Your Camera Directly Page Cropping a Photo Page Page Scanning to a Memory Card Inserting a Memory Card Scanning a Photo Scanning Film or Slides Removing the Film Holder and Document Mat Page Page Scanning and Saving to Your Memory Card Page Saving and Storing Photos Copying Photos to Your Computer Windows Macintosh Copying Photos to a USB Drive Printing Your Stored Photos Removing a Memory Card Maintaining Your RX620 Replacing Ink Cartridges Ink Cartridge Precautions Removing and Installing Ink Cartridges 1.If an ink cartridge is empty: If an ink cartridge is low: Page Page Checking and Cleaning and Print Head Aligning the Print Head Page Solving Problems Problems and Solutions Page Printing and Copying Problems The Stylus Photo RX620 is on, but nothing prints The Stylus Photo RX620 makes printing sounds, but nothing prints Printing or copying is too slow For the fastest printing: Scanning Problems Your system doesn’t recognize the Stylus Photo RX620 The fluorescent lamp isn’t on The Stylus Photo RX620 doesn’t scan The Stylus Photo RX620 scanning software doesn’t work properly Paper Feed Problems Too many copies are printing Paper doesn’t feed correctly or jams in the Stylus Photo RX620 Print Quality Problems You see banding (light lines) in your printouts or copies Your printout is blurry or smeared Your printout is faint or has gaps Your printout is grainy You see wrong or missing colors Miscellaneous Printing Problems You see incorrect characters The image size or position is incorrect The image is inverted, as if viewed in a mirror Scan Quality Problems Your scanned image is blurry or distorted Page The file size is too big The printed image is larger or smaller than the original size A dotted line appears in the image RX620 Screen Problems You can’t read the menus or view photos on the RX620 screen Where To Get Help Other Software Technical Support Page Notices Important Safety Instructions Ink Cartridge Safety Instructions FCC Compliance Statement Declaration of Conformity ENERGY STAR Compliance Epson America, Inc. Limited Warranty What This Warranty Does Not Cover: Page Page Index Page Page Page Page Page How to Copy, Print, and Scan Without a Computer Use your RX620 like a color photocopier Print directly from your camera Turn your printed photos into digital images How To Order Epson Ink and Paper Epson Ink Cartridges Epson Papers