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Epson RX620 Printing and Copying Problems, For the fastest printing:, Printing or copying is too slow, The Stylus Photo RX620 is on, but nothing prints

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Printing and Copying ProblemsThe Stylus Photo RX620 is on, but nothing prints.

■Make sure the USB cable is securely connected at both ends.

■If you’re using a USB hub, try connecting the Stylus Photo RX620 directly to your computer’s USB port instead.

■Run a nozzle check as described on page 58. If the check page prints, make sure your Stylus Photo RX620 software is installed correctly.

■If you’re printing on a network, you need to set up your Stylus Photo RX620 for network printing, as described in the on-screen Reference Guide.

The Stylus Photo RX620 makes printing sounds, but nothing prints.

■The print head nozzles may need cleaning; see page 58 for instructions.

■Make sure the Stylus Photo RX620 is on a flat, stable surface.

Printing or copying is too slow.

Make sure your system meets the requirements listed in the on-screen Reference Guide. If you’re printing a high-resolution photo, you need more than the minimum requirements. You may also need to:

■Clear space on your hard disk or run a defragmentation utility.

■Close open programs that you’re not using.

■Increase your system’s memory (RAM).

For the fastest printing:

■Select Draft as the Quality Type (Windows) or set the Quality/Speed slider to Speed (Macintosh) in your printer software.

■If your document doesn’t include color, choose Black Ink Only (Windows) or Black as the ink setting (Macintosh) in your printer software (see your on- screen Reference Guide), or press the x B&W button.

■Turn Super MicroWeave® off (Macintosh only) and High Speed on in your printer software.

■If your Stylus Photo RX620 is connected to a USB hub, disconnect any unused USB devices.

Problems and Solutions 63

Contents

RX620 Copyright Notice Responsible Use of Copyrighted Materials Trademarks Warnings, Cautions, Notes, and Tips Contents Scanning to a Memory Card Saving and Storing Photos Maintaining Your RX620 Solving Problems Notices Index Page Copying Loading Paper Page Copying Text and Graphics Page Copying a Photo Page Selecting a Copy Layout Page Making Prints From Slides or Negatives Placing 35-mmSlides in the Holder Placing 35-mmFilm Strips in the Holder Scanning and Printing Your Photos Page Restoring Color From Faded Slides, Negatives, and Photos Page Page Making Prints From Your Digital Camera Compatible Memory Cards Inserting Your Camera’s Memory Card Quick Printing of 4 × 6-inchSnapshots Custom Printing Your Photos Page Making the Correct Setting for Your Paper Selecting the Layout Selecting Special Print Settings Page Using DPOF to Select Your Photos Restoring Default Settings Printing From an Index Sheet Selecting Photos From the Index Sheet Connecting Your Camera Directly Page Cropping a Photo Page Page Scanning to a Memory Card Inserting a Memory Card Scanning a Photo Scanning Film or Slides Removing the Film Holder and Document Mat Page Page Scanning and Saving to Your Memory Card Page Saving and Storing Photos Copying Photos to Your Computer Windows Macintosh Copying Photos to a USB Drive Printing Your Stored Photos Removing a Memory Card Maintaining Your RX620 Replacing Ink Cartridges Ink Cartridge Precautions Removing and Installing Ink Cartridges 1.If an ink cartridge is empty: If an ink cartridge is low: Page Page Checking and Cleaning and Print Head Aligning the Print Head Page Solving Problems Problems and Solutions Page Printing and Copying Problems The Stylus Photo RX620 is on, but nothing prints The Stylus Photo RX620 makes printing sounds, but nothing prints Printing or copying is too slow For the fastest printing: Scanning Problems Your system doesn’t recognize the Stylus Photo RX620 The fluorescent lamp isn’t on The Stylus Photo RX620 doesn’t scan The Stylus Photo RX620 scanning software doesn’t work properly Paper Feed Problems Too many copies are printing Paper doesn’t feed correctly or jams in the Stylus Photo RX620 Print Quality Problems You see banding (light lines) in your printouts or copies Your printout is blurry or smeared Your printout is faint or has gaps Your printout is grainy You see wrong or missing colors Miscellaneous Printing Problems You see incorrect characters The image size or position is incorrect The image is inverted, as if viewed in a mirror Scan Quality Problems Your scanned image is blurry or distorted Page The file size is too big The printed image is larger or smaller than the original size A dotted line appears in the image RX620 Screen Problems You can’t read the menus or view photos on the RX620 screen Where To Get Help Other Software Technical Support Page Notices Important Safety Instructions Ink Cartridge Safety Instructions FCC Compliance Statement Declaration of Conformity ENERGY STAR Compliance Epson America, Inc. Limited Warranty What This Warranty Does Not Cover: Page Page Index Page Page Page Page Page How to Copy, Print, and Scan Without a Computer Use your RX620 like a color photocopier Print directly from your camera Turn your printed photos into digital images How To Order Epson Ink and Paper Epson Ink Cartridges Epson Papers