Epson RX620 70

Your image is too dark.

■Try adjusting the brightness with your application software. Also check the brightness and contrast values of your monitor.

■The dark frame around negative film is perceived as white, altering the exposure of the scan and causing it to appear darker. Set the correct color by adjusting the border (marquee) so only your photo is selected. Then scan again. Click Help in the EPSON Scan window for details.

■Change the Display Gamma setting and check the Destination setting in EPSON Scan. Click Help in the EPSON Scan window for details.

Only part of the photo is scanned.

■The scanner has non-readable areas at the edges. Move your photo in about 1/8 inch from the edges of the scanner glass.

■If you’re using Full Auto Mode, try using Home Mode

or Professional Mode in EPSON Scan.

The image does not look the same as the original.

■Your image and display settings may not be correct for your document type. Click Help in the EPSON Scan window for details.

■Your monitor and printer use different technologies to represent colors, so your printed colors can’t match your screen colors exactly. Try increasing your monitor’s color palette to view a greater range of colors.

■If you’ve removed the scanner lid to scan a thick document, try covering the document with a heavy cloth or paper to keep out ambient light.

The scanner doesn’t recognize your image type when using Full Auto mode in EPSON Scan.

Try scanning the image again. If that doesn’t work, scan in Home or Professional mode.

70Solving Problems

Contents

RX620 Copyright Notice Responsible Use of Copyrighted Materials Trademarks Warnings, Cautions, Notes, and Tips Contents Scanning to a Memory Card Saving and Storing Photos Maintaining Your RX620 Solving Problems Notices Index Page Copying Loading Paper Page Copying Text and Graphics Page Copying a Photo Page Selecting a Copy Layout Page Making Prints From Slides or Negatives Placing 35-mmSlides in the Holder Placing 35-mmFilm Strips in the Holder Scanning and Printing Your Photos Page Restoring Color From Faded Slides, Negatives, and Photos Page Page Making Prints From Your Digital Camera Compatible Memory Cards Inserting Your Camera’s Memory Card Quick Printing of 4 × 6-inchSnapshots Custom Printing Your Photos Page Making the Correct Setting for Your Paper Selecting the Layout Selecting Special Print Settings Page Using DPOF to Select Your Photos Restoring Default Settings Printing From an Index Sheet Selecting Photos From the Index Sheet Connecting Your Camera Directly Page Cropping a Photo Page Page Scanning to a Memory Card Inserting a Memory Card Scanning a Photo Scanning Film or Slides Removing the Film Holder and Document Mat Page Page Scanning and Saving to Your Memory Card Page Saving and Storing Photos Copying Photos to Your Computer Windows Macintosh Copying Photos to a USB Drive Printing Your Stored Photos Removing a Memory Card Maintaining Your RX620 Replacing Ink Cartridges Ink Cartridge Precautions Removing and Installing Ink Cartridges 1.If an ink cartridge is empty: If an ink cartridge is low: Page Page Checking and Cleaning and Print Head Aligning the Print Head Page Solving Problems Problems and Solutions Page Printing and Copying Problems The Stylus Photo RX620 is on, but nothing prints The Stylus Photo RX620 makes printing sounds, but nothing prints Printing or copying is too slow For the fastest printing: Scanning Problems Your system doesn’t recognize the Stylus Photo RX620 The fluorescent lamp isn’t on The Stylus Photo RX620 doesn’t scan The Stylus Photo RX620 scanning software doesn’t work properly Paper Feed Problems Too many copies are printing Paper doesn’t feed correctly or jams in the Stylus Photo RX620 Print Quality Problems You see banding (light lines) in your printouts or copies Your printout is blurry or smeared Your printout is faint or has gaps Your printout is grainy You see wrong or missing colors Miscellaneous Printing Problems You see incorrect characters The image size or position is incorrect The image is inverted, as if viewed in a mirror Scan Quality Problems Your scanned image is blurry or distorted Page The file size is too big The printed image is larger or smaller than the original size A dotted line appears in the image RX620 Screen Problems You can’t read the menus or view photos on the RX620 screen Where To Get Help Other Software Technical Support Page Notices Important Safety Instructions Ink Cartridge Safety Instructions FCC Compliance Statement Declaration of Conformity ENERGY STAR Compliance Epson America, Inc. Limited Warranty What This Warranty Does Not Cover: Page Page Index Page Page Page Page Page How to Copy, Print, and Scan Without a Computer Use your RX620 like a color photocopier Print directly from your camera Turn your printed photos into digital images How To Order Epson Ink and Paper Epson Ink Cartridges Epson Papers