Epson RX620 62

The Stylus Photo RX620 makes noise after ink cartridge installation.

■When you install ink cartridges, the Stylus Photo RX620 must charge its ink delivery system. Wait until it’s finished (the Charging message disappears from the RX620 screen), then turn it off. If it’s turned off early, it may use extra ink the next time you turn it on.

■Make sure the ink cartridges are seated securely and no packing material remains in the Stylus Photo RX620. Turn off the Stylus Photo RX620, wait a moment, then turn it back on.

You cancelled software installation or connected the Stylus Photo RX620 before installing the software.

Your Epson software may be incorrectly installed. See the on-screen Reference Guide for instructions on uninstalling the software. Make sure you carefully follow the steps on your Start Here sheet when you reinstall your software. You need to connect the Epson Stylus Photo RX620 at the correct time in the installation process.

You’re having problems installing the software.

■Make sure your computer meets the system requirements listed in the on- screen Reference Guide. Close other programs, including screen savers and virus protectors, and install again.

■In Windows, make sure that your computer’s Universal Serial Bus (USB) Controller is working properly in Device Manager; see your Windows help system for details.

■If you see an error message or the software doesn’t install correctly on Windows XP or Windows 2000, you may not have software installation privileges. Log in as necessary. See your Windows documentation or contact your system administrator for help.

■For Mac OS 9, if the SP RX620 Series icon doesn’t appear in the Macintosh Chooser, you may have too many items in the Chooser. Delete any unused items.

■If you’re printing over a network, see your on-screen Reference Guide for additional software installation steps.

62Solving Problems

Contents

RX620 Copyright Notice Responsible Use of Copyrighted Materials Trademarks Warnings, Cautions, Notes, and Tips Contents Scanning to a Memory Card Saving and Storing Photos Maintaining Your RX620 Solving Problems Notices Index Page Copying Loading Paper Page Copying Text and Graphics Page Copying a Photo Page Selecting a Copy Layout Page Making Prints From Slides or Negatives Placing 35-mmSlides in the Holder Placing 35-mmFilm Strips in the Holder Scanning and Printing Your Photos Page Restoring Color From Faded Slides, Negatives, and Photos Page Page Making Prints From Your Digital Camera Compatible Memory Cards Inserting Your Camera’s Memory Card Quick Printing of 4 × 6-inchSnapshots Custom Printing Your Photos Page Making the Correct Setting for Your Paper Selecting the Layout Selecting Special Print Settings Page Using DPOF to Select Your Photos Restoring Default Settings Printing From an Index Sheet Selecting Photos From the Index Sheet Connecting Your Camera Directly Page Cropping a Photo Page Page Scanning to a Memory Card Inserting a Memory Card Scanning a Photo Scanning Film or Slides Removing the Film Holder and Document Mat Page Page Scanning and Saving to Your Memory Card Page Saving and Storing Photos Copying Photos to Your Computer Windows Macintosh Copying Photos to a USB Drive Printing Your Stored Photos Removing a Memory Card Maintaining Your RX620 Replacing Ink Cartridges Ink Cartridge Precautions Removing and Installing Ink Cartridges 1.If an ink cartridge is empty: If an ink cartridge is low: Page Page Checking and Cleaning and Print Head Aligning the Print Head Page Solving Problems Problems and Solutions Page Printing and Copying Problems The Stylus Photo RX620 is on, but nothing prints The Stylus Photo RX620 makes printing sounds, but nothing prints Printing or copying is too slow For the fastest printing: Scanning Problems Your system doesn’t recognize the Stylus Photo RX620 The fluorescent lamp isn’t on The Stylus Photo RX620 doesn’t scan The Stylus Photo RX620 scanning software doesn’t work properly Paper Feed Problems Too many copies are printing Paper doesn’t feed correctly or jams in the Stylus Photo RX620 Print Quality Problems You see banding (light lines) in your printouts or copies Your printout is blurry or smeared Your printout is faint or has gaps Your printout is grainy You see wrong or missing colors Miscellaneous Printing Problems You see incorrect characters The image size or position is incorrect The image is inverted, as if viewed in a mirror Scan Quality Problems Your scanned image is blurry or distorted Page The file size is too big The printed image is larger or smaller than the original size A dotted line appears in the image RX620 Screen Problems You can’t read the menus or view photos on the RX620 screen Where To Get Help Other Software Technical Support Page Notices Important Safety Instructions Ink Cartridge Safety Instructions FCC Compliance Statement Declaration of Conformity ENERGY STAR Compliance Epson America, Inc. Limited Warranty What This Warranty Does Not Cover: Page Page Index Page Page Page Page Page How to Copy, Print, and Scan Without a Computer Use your RX620 like a color photocopier Print directly from your camera Turn your printed photos into digital images How To Order Epson Ink and Paper Epson Ink Cartridges Epson Papers