Ericsson GH388/GF388 user manual Problems You Can Solve

Models: GH388/GF388

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Supplementary Information

28. Problems You Can Solve

This chapter lists some simple things you should check before calling for service personnel. This could save the cost of unnecessary service.

Phone

Enter

lock

 

Phone does not come on

Handheld phone:

Recharge or

place the battery.

Handsfree phone in a vehicle:

If the pho

m s on, but not the handsfree

equipment, ensure that the phone is properly inserted in i s holder.

Check the fuse. The fuse holder is fitted to the battery cable, near the vehicle’s battery.

Phone

cked is displayed, followed

by the pr

mpt

Enterlockcocodede

The phonecardis locked to prevent unauthorised use.

To unlock the phone

Enter your p sonal 4- to 8-digit security code and press #.

If you have fo gotten your security code

Contact your ealer. The only way to unlock the phone is through using your security code. Be aware that it, for security reasons, may take some time to solve the problem.

Insert Insertis displayed

No SIM card is inserted in the phone. Turn to your Basic Guide for the procedure of inserting the SIM card.

Wrong or Wrong PIN2 is

displayedWrongPIN2

The PIN or the PIN2 code has been entered incorrect y.

This message is followed by the prompt Enter

succession.

PIN or E

ter PIN2.

Enter#

the PIN or PIN2 code correctly and press

.

 

 

 

 

 

 

Card

 

 

. Unblock?

is displayedUnblock?Card

 

 

 

blocked

 

 

 

 

This message appears if the PIN code has

been

 

t

red incorrectly three times in

 

 

Enter

 

 

To unblock the SIM card

PresstoYESunbl. cdeock

Enter your sonal unblocking key (PUK) and press #. You obtain the PUK from your network operator or service provider when you purchaseEntryour SIM.

Enter the PIN code and press #. You can either enter thenewPINRepeatcurrent PIN, or a new one.

Enter the PIN code again and press #.

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EN/LZT 126 1298 R1A

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Ericsson GH388/GF388 user manual Problems You Can Solve