US CA
42
Troubleshooting
If there is a problem with your appliance, please check the following points before contacting your local Fisher & Paykel Authorized Service Agent or the Customer Care Center.
All models
Problem | Possible causes | What to do |
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Appliance does | No electricity at power outlet. | Check that the plug is correctly connected | |||
not operate. |
| and power switched on. |
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| Check another appliance at the same outlet. | |||
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| Check house fuse. |
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Light not | Light not functioning. | The LED light cannot be serviced by the | |||
working. |
| user. Contact your Fisher & Paykel Dealer | |||
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| or Fisher & Paykel Authorized Service | |||
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| Agent. |
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| Refrigerator not working. | Check refrigerator is turned on at wall. | |||
Light and display | Product in SABBATH MODE. | Press and hold | , | and | together |
not working. |
| for 4 seconds. |
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Motor operates | Hot weather. | Minimize door openings to allow |
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for long periods. | Frequent door openings. | temperature to stabilize. |
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| Large amount of food |
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| recently added. |
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| Temperature control set too low. | See Temperature control section |
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| Doors not sealing properly. | Check that cabinet is level and gasket | |||
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| seals are clean. |
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Storage | Temperature setting not correct. | See Temperature control section |
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compartments |
| (pages 20 – 21). |
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too warm. |
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Frequent door openings. | Minimize door openings to allow |
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| Large amount of food | temperature to stabilize. |
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| recently added. |
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Food freezing in | Temperature setting not correct. | See Temperature control section |
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the refrigerator. |
| (pages 20 – 21). |
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| Food placed directly in front of | Move chill sensitive foods away from the | |||
| air outlets. | center back of the shelves. |
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Unfamiliar noises. | Cabinet not stable or level. | See Installation section (pages 6 – 9) or | |||
| Freezer is defrosting. | refer to Sounds (page 41). |
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