Troubleshooting

All models

43US CA

Problem

Possible causes

What to do

 

 

 

Water in the

Condensation is formed by the

A small amount of condensation is

vegetable bins.

water produced by fruit and

beneficial for fruit and vegetable storage.

 

vegetables.

Wipe out water with a cloth.

 

 

 

 

Set humidity slide to

 

 

low humidity setting

Exterior of

This is normal.

 

cabinet is warm.

 

 

 

 

 

Warm area on central door seal (French door models only).

This is normal.

Condensation on outside of refrigerator/ freezer.

Not unusual during periods of high humidity.

Wipe dry.

Condensation inside fresh food compartment.

Frequent or long door openings.

Minimize door openings.

 

 

Door gasket leaking.

Check that gasket is sitting flat and sealing

 

tightly.

 

 

Not unusual during periods of

Wipe dry.

high humidity.

 

Door handles out

With time and usage, movement

See Installation instructions – Stability

of alignment.

may occur.

instructions (pages 6 – 9).

Tray/bin does not

Packaging trapped.

Check to ensure no food or packaging is

slide in and out

 

trapped behind the tray/bin.

evenly.

 

 

Runners not extending fully.

Holding onto sides of tray/bin, extend the

 

 

 

runners fully by using a firm pull – this will

 

 

reset the runner.

 

 

 

Taste of odor in ice cubes

Transfer of odor/taste from strong smelling foods.

Wrap or cover strong smelling foods.

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Fisher & Paykel RF170W Problem Possible causes What to do Water, Small amount of condensation is, Door handles out, Evenly

RF135B, E522B, RF201A, RF170A, RF170W specifications

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