US CA
44
Troubleshooting
Ice & Water models only
Problem | Possible causes | What to do | |
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Automatic ice | Ice maker has not been turned | Switch on ice maker (refer to page 28). | |
maker does | on. |
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not work. |
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Bin is in the wrong way or there | Place bin so scoop is on the right side. | ||
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| is no bin in place. | Ice bin sits directly under ice maker on | |
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| top left side of freezer. | |
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| Water supply turned off or not | Connect water supply. | |
| connected. |
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| Freezer compartment not | Contact Customer Care. | |
| working. |
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| Water pressure too low. | Check water pressure. | |
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| Water line kinked/squashed. | Check water line for kinks/squashing. | |
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| Filter clogged. | Water filter may need replacing. | |
Ice cubes have | Unsealed packages may be | Old cubes need to be discarded. | |
odor/taste. | transmitting odor/taste. | Ensure food packaging is sealed. | |
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| Interior of freezer needs cleaning. | Ice storage bin needs to be emptied and | |
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| washed. | |
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| Clean refrigerator (refer to page 33). | |
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| Poor taste from incoming water. | Filter may need changing. | |
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| A new filter may need to be installed. | |
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| Force 2 – 3 ice tray flips (refer to page 28). | |
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Slow ice cube freezing.
Door may have been left ajar. | Close door. |
Freezer compartment too warm. | Turn temperature to a colder setting |
| (refer to page 21). |
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Warm spot on central door seal. (French door models only)
You may feel a warm spot at times on the central seal between the two refrigerator doors.
This is perfectly normal and is part of the normal refrigerator operation.
Wet ice/
ice clumping.
Low water pressure. | Check water pressure. | |
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Filter blocked. | Replace filter (refer to pages 26 – 27). | |
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Long freezer door openings. | Gently tap ice with scoop to unstick or, | |
High ambient temperature. | if large clumps occur, empty ice bin and | |
make new ice. | ||
Ice bin left out of freezer | ||
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compartment for a length |
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of time. |
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Ice will stick together over time. |
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