Troubleshooting
Ice & Water models only
45US CA
Problem | Possible causes | What to do |
Water has poor | Refrigerator not used for an | Dispense 10 qt (10 L) of water so fresh |
taste/odor. | extended period. | water supply is replenished. |
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Water dispenser | Water supply turned off or not | Turn water on. |
does not work. | connected. | Press dispenser for 2 minutes to remove |
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| trapped air from water line and to fill |
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| the water system. |
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| Supply line may be blocked. | Check supply for kinks or leaks. |
| On first installation there may be | To remove air, run 3 qt (3 L) of water |
| air in water system. | through the dispenser. |
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| Filter may be blocked and need | Replace filter (see back of this booklet |
| replacing. | for Customer Care contact details). |
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| DISPENSER LOCK activated. | Press and hold the button for |
| 4 seconds. | |
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| Water frozen in tank. | Increase temperature to a warmer |
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| setting in fresh food compartment |
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| and freezer. |
Water in first glass | Water dispenser not used for | Discard first glass of water dispensed. |
is warm. | extended period. |
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| Tank capacity used recently. | Allow water time to cool. |
Filter warning light | Filter needs replacing. | Replace filter as soon as possible (refer |
is flashing. |
| to pages 26 – 27). |
Drips overflow | Air trapped in tank. | Flush 3 qt (3 L) water through dispenser, |
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| stopping intermittently. |
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| New filter installed. | Flush 10 qt (10 L) water through filter |
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| and then 3 qt (3 L) through dispenser. |
Water flow rate has | Filter cartridge is restricted. | Replace filter as soon as possible (see |
slowed down. |
| pages 26 – 27). |
Ice buildup | Freezer door not closing tightly. | Arrange items in freezer so door can |
inside freezer |
| close tightly. |
compartment. |
| Check and clean door gasket seal. |
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Ice maker makes | Normal ice maker operation. | Refer to refrigerator sounds (refer to |
unfamiliar sounds |
| page 41). |
or seems too loud. |
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Ice boost function | Ambient temperature very warm. | Minimize door openings. |
not increasing rate | Refrigerator is in high usage. |
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of ice production. |
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