Troubleshooting

CHAPTER 6: Troubleshooting

 

 

 

 

 

Issue

Solution

 

 

 

 

After I connected the FHD-1 to my

• Install the Freecom SYNC 1.0

 

computerforthefirsttimenoFreecom

software and safely remove and

 

SYNC folder has been created

reconnect the FHD-1

 

automatically.

• Follow the instructions on chapter

 

 

 

 

4.3 Creating a new SYNC folder.

 

 

 

 

After installation of Freecom SYNC 1.0,

ConnecttheFreecomFHD-1toyour

 

the message "No Freecom FHD-1

computer.

 

external hard drive found." appears.

• Check all connections between the

 

 

 

 

Freecom FHD-1, the power supply

 

 

and the computer.

 

 

• Safely remove and reconnect the

 

 

Freecom FHD-1.

 

 

 

 

Files, deleted in the SYNC folder, are

You have to "Split From Original" the

 

still appearing during the syn-

files from their counterparts before

 

chronization.

you may delete them. Please refer to

 

 

chapter 4.4.6 Handling deleted files.

 

 

 

 

An empty folder is not synchronised.

Empty folders are not taken into

 

 

account during synchronization.

 

 

 

 

If you are working with the program

The SYNC folder is opened by another

 

"WindowsCommander"andareusing

program. Please close all applications,

 

the "send to" dialog to add items to

which are using the SYNC folder.

 

the SYNC folder, the message "The

 

 

briefcase is in use on another

 

 

computer" could appear.

 

 

 

 

 

You cannot create a SYNC folder with

This happens only under Windows 98.

 

a name you used for another, deleted,

Please restart Windows 98. After

 

SYNC folder.

restart, you can create the new SYNC

 

 

folder.

 

 

 

 

Not enough memory on the target

Delete files on the target drive (FHD-1)

 

drive (FHD-1) during creation of SYNC

or select less files.

 

folder.

 

 

 

 

 

Not enough memory on the target

Delete files on the target drive (FHD-1).

 

drive (FHD-1) during synchronization.

 

 

 

 

 

GB

5

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Freecom Technologies FHD-1 manual Troubleshooting