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FREECOM FHD-1

Freecom Internet Service

Freecom Technologies makes the following service available in the Internet under www.freecom.com

Online information about technical problems

current product information

Drivers, driver updates and software information

Forum

Support Hotline

The following hotlines are available if you still are unable to get your Freecom FHD-1 to work properly after reading the manual and the suggestions for troubleshooting:

 

Hotline

 

Email

België (NL)*

0 78 25 00 00

supportnl@freecom.com

Belgique (F)*

0 78 25 00 01

supportfr@freecom.com

Belgien (D)*

0 78 25 00 02

supportde@freecom.com

Danmark

33 11 42 00

supportint@freecom.com

Deutschland & Österreich

+49

(0)

20 37 68 09 50

supportde@freecom.com

France

+33 (0)

1 34 04 72 05

supportfr@freecom.com

Nederland

+31 (0) 1 58 88 01 10

supportnl@freecom.com

Norge

62 82 13 67

supportint@freecom.com

Schweiz (D)

+41

(0)

8 48 88 99 10

supportde@freecom.com

Suisse (F)

+41

(0)

8 48 88 77 10

supportfr@freecom.com

Suomessa

03 - 6 10 13 82

supportint@freecom.com

Sverige

08 - 29 66 00

supportint@freecom.com

United Kingdom & Ireland

+44

(0)

14 23 70 47 15

supportuk@freecom.com

other countries

+31

(0)

1 58 88 01 10

supportint@freecom.com

*(alléén in België/seulement pour la Belgique/nur in Belgien)

If possible, try to call from a phone near your computer.

Please have the following information on hand for your call:

the serial number on the rear side of your Freecom FHD-1 and the serial number of the Freecom Cable II USB 2.0

the revision number of the cable driver disk

information on the power supply

the version number of your operating system and the software you are having problems with

the precise error description or error message displayed

the name and the model of your notebook or computer and, in case it is needed, the installed hardware

Is the problem reproduced every time?

Has this problem occurred before? If not, have you recently changed your system configuration?

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Freecom Technologies FHD-1 manual Alléén in België/seulement pour la Belgique/nur in Belgien